Falena - Irvington (NY)

B M The best of the best especially if you live in the neighborhood. I’ve been buying jewelry from them for over 10 years and they never dissapoint with their quality, prices, and most of all their excellent customer service. Very humble people and patient with helping you pick out a suitable piece. If you haven’t come here you’re missing out. -berto

Jessica Cafaro Jenn was freaking amazing. This was a great place. They took such good care of my daughter. Their professional they are sterile. They are clean. They are nurses. I would highly recommend my daughter who is in high school has eight piercings. She’s just got two more very modest only in her ears. Won’t go anywhere else.

Zanab Raja Ordered a beautiful clover necklace and they even sized the chain for me. Very fast and super kind. Definitely coming back!

Catherine Aspling Zales has been great in every way. Products, prices, and service. They are always prompt and considerate.

Donna Feldman I was introduced to Sophie’s by a group of friends who have been their customers for years. They have not disappointed. I have purchased new pieces from their extensive and gorgeous selections and have had new creations made from old jewelry. Sophie and Maddy are creative, honest and so easy to work with. The entire staff is so accommodating and professional. Best jewelers ever!!

keudy deoleo Worst customer service, they don’t care if they sell or not because I guess this business is family owned. Every time I go the lady always has an attitude as if she doesn’t care if you buy or not. Also they are really expensive for stuff that isn’t quality. They are never open on time so don’t waste your time showing up whatever time is posted.

Vicki Hoshko Thank you so much Judy, for changing out the wires on the pairs of earrings from Spain and Poland . Now I can wear them !

Emily Diello Maggie was absolutely wonderful! She was very attentive and knows the store very well! Very personable and would highly recommend buying jewelry from here! I purchased a necklace over a year ago and still looks brand new! They definitely do not cheap out on quality!