Falena - Irvington (NY)

Tracy Curtin This has to be the best jeweler in the WNY area. They do everything and have everything. Their customer service is amazing. They make every customer feel like family. And it doesn’t matter if you’re spending $100 or &10,000 . Angel is amazing but really everyone is there is so special. I don’t know who owns this store but big kudos to you! I hope you treat your team as good as they treat your customers.

betsy syposs My family and I have done business with them for 40 yrs+. This time I had 3, very special rings to size and fused together. They look stunning! Very pleased! The ladies were so very kind.

Seif Delarue Real artists here ! Super friendly crew and David is my favorite.. a million stars review guys..

Lorraine Lopez-Janove Ive been to Robinsons for simple things such as fixing a necklace or replacing a watch battery. Each time Im treated as a customer who is spending much more money. They are responsive, knowledgeable, and very kind.

Lovely Lynnie Upstairs there are different sections for different types of handmade trinkets and accessories! I saw handmade jewelry, soaps, candles, clothes, and more. Downstairs there were even more variety of shops to look through! Each shop owner I met was so passionate and sweet. There were more curated clothing, jewelry, and accessories there too! For anyone who adores handmade, vintage, and y2k aesthetics, you should definitely visit!

Jowher Ali Had a fantastic experience here! Jessica went above and beyond to help me find the perfect ring — truly appreciated her patience and guidance throughout. Highly recommend!

Boogie Ricardo Ive been a customer for years and I have yet to be let down by Eden! I would highly recommend 10/10 service. Best around hands down!

Shelly Warner I stopped in the West Village location this weekend to make my first Gorjana purchase. I wanted a necklace for my birthday and a Miss Kate assisted me in finding the right necklace and length as I am very tall, etc. I found one that I absolutely love and she was very sweet and helpful. Highly recommend!

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.

Stella Lee Wow! Customer service and selection were incredible! Ellis and Joe were so welcoming and helpful. They have so many display items for sale but they also do custom work and repairs. Prime offers a full range of services from custom grills, watch repairs, ear piercing and even sell watches and golf/silver bars and coins. Support local mom and pop stores! Will definitely be back!