R B Adams Agency - Batavia (NY)

Michael Conroy I have been a customer of the DePaulo Agency for, what would seem like forever, and for good reason. Here are just a few: 1 The staff is over the top courteous. 2 The staff is extremely knowledgeable 3 They go out of their way to make sure That your insurance coverage is taylrd To your specific needs. But dont just take my word for it, stop in and speak with anyone of the staff and youll see, rest assured , this is the agency you want to be with!!

Christine Extremely friendly, thorough, helpful, courteous, professional! Found me a better rate after the current policy jumped 30$ a month, "just because they could" increase it!!!

Isiah Hart Polite workers always doing their job professionally and efficiently

James Willen I did some shopping around, and Allstate not only had the best coverage for the price, but the agents at this location are out of this world. Samantha is amazing. As I have an odd schedule, she was able to accommodate my needs.

Carl Burley Been with them for almost 20 years that explains it all

linda lasalle My husband and I have been using this insurance for at least 20+ years and highly recommend this company. My agent, Anna, and her superior, Liz, our top notch in their knowledge of all issues that I have encountered. If there is a question that they cannot answer, they will research it and get back to me very quickly. it is so refreshing to have people who actually take their jobs very seriously and follow through with anything I need. From the person who answers the phone to my agent and anyone else involved, they are pleasant, competent, and extremely responsive. I am 100% satisfied with customer service and would highly recommend them to anyone who needs any kind of insurance. They really know their stuff!! And their rates are competitive.

Christopher McDaniel I had an outstanding experience with the Kate Rhee State Farm Agency. Elysha handled our insurance needs with efficiency and a cheerful attitude that made the entire process seamless. She also recommended additional automobile liability coverage that came at no extra cost thanks to our new renter’s policy. We truly appreciate her thoughtful suggestion. This was by far the smoothest and most pleasant insurance buying experience I have ever had. I highly recommend this agency to anyone looking for knowledgeable, responsive, and friendly service.

Keith Cogdell I recently switched to State Farm Insurance - Rey Polanco for my auto insurance and had the absolute pleasure of working with Maria Florentino—and I can confidently say the experience was nothing short of outstanding. Maria provided exceptional, professional service from start to finish. She was thorough, knowledgeable, and incredibly responsive, taking the time to explain every detail of my policy and ensuring I had the right coverage to meet my needs. Her attention to detail and commitment to customer satisfaction truly set her apart. Its rare to find someone so personable and efficient—Maria made what is usually a tedious process feel effortless and even enjoyable. If youre looking for a reliable insurance partner and top-tier customer care, I highly recommend Maria Florentino and the State Farm team. Five stars all around — thank you, Maria (and State Farm Insurance - Rey Polanco)!