OneGroup - Plattsburgh (NY)

Kate Wilson When we were shopping for a new servicing agent, we wanted a team that felt like family. Luckily, we found an incredibly responsive dream-team in Kelly Qu and her account manager Megan McKinley. They pick up the phone every time we call and respond to our e-mails within the hour. They swiftly gained our trust and loyalty. After hours of dedicated, ingenious care, they troubleshot our needs and found a policy that fits our needs. Our family is fiercely dedicated to the teams of people who merit our fidelity. Kelly Qu and her account manager Megan McKinley have earned and sustained our trust and loyalty. They feel like family. We recommend them without reservation.

G Swinney Truly amazing group of guys to do business with Paul Robert steve they’re all very professionals. Never had a problem with this company and I’ve been with them since 98. You guys represent your company very well take care and God bless.

Anarosa Rivera Frank Licari is the ultimate professional insurance agent and very helpful in securing homeowners insurance for my daughter. He is very accessible and caring.

Patty Scheele Spoke with Natasha today and received good news that my insurance has gone down since both my boys came off our policy and got one on their own. Natasha was very polite and kept me informed throughout this process. She was professional and helpful to completion.

Rusty T Greeted with welcoming kindness as soon as I stepped through the door, and immediately felt as though I was amongst family who i could trust without a wavering doubt. The visit was decisive, and he explained how to continue in the transfer the rest of my S F from New Hampshire down here to NY. W which I have been working on for 2 weeks. Looking forward to a long relationship with Jeff at SF here in WNY.

Randy Dame I have been a customer of Agency Insurance Brokers for over 35 years and they have without a doubt always provided the best customer service and competitive pricing that can not be beat. I happen to own several businesses as well as multiple residential and commercial properties and the quality of service that they have provided me with is without exception. I highly recommend them and especially my go to agent “Angie” for the prompt and professional service she has always given me. She is extremely knowledgeable and truly a pleasure to deal with. I make it a point to always get other quotes for all of my insurance needs on an annual basis, and they have always been so prompt and highly competitive that I have never had a reason to even consider switching to another insurance agency.. They have alway’s been and simply still are, #1in my book. I’d give them a sixth star if it was possible.

Kendra Janet is extremely patient, knowledgeable, and friendly. She was able to answer all of my questions promptly and help me find a policy that fit both my needs and my budget. It was a great pleasure to be able to work with her, and if you ever need help at this office, make sure you ask for Janet.

Doug Bentley We have policies covering four vehicles and two residences. This week we were invited in to update some information so that we could look into the possibility of lowering our overall premium cost for all that coverage. Susie Dunn, our account manager was most courteous. And . . . we were treated to free coffee from Coffee Mania!

Gregory Sheldon Truly one of the best local Insurance Brokers my entire family uses them and we have them from everything for auto home and liability insurance for a business

Gabriel Peña Friendly people and excellent service. Kiff was very helpful in finding the right insurance for my needs when other companies and agents couldnt do it