5 /5 Kip Smith: We recently had a very serious vehicle accident. Started the claim process by contacting my local agents (Bryan Gilbert) office and spoke with Nicole and Nobiley. Both were so caring, compassionate, and knowledgeable. They made a very stressful time easy to deal with. The entire State Farm team was wonderful to interact with, but it all starts with your local agent. I have been with State Farm since the 1980s and have no plans to change companies or offices. Thank you Nicole, Nobiley, and Bryan for all of your patience and assistance.