Pioneer Insurance Division - Albany (NY)

Joey Tollinchi Carolina is the best. Gave me great customer service.

Ann Brown Brian and his staff are wonderful! He was very friendly, upfront about upcoming (NYS) insurance changes, very informative about all insurance aspects, asked a lot of questions to make sure I understood everything and answered any questions I had. Im extremely happy with his agency!

Sierra Bell i wasn’t able to get insurance thru them but i felt compelled to leave a review still, the staff is very inviting & kind… Stacey took my information & got back to me within 30 minutes. great customer service

Rachel Larios I recently purchased an insurance policy and was helped by wonderful agent named Jorge. He went above and beyond, explained the policy and did not hesitate to answer the many questions I had. Jorge made me feel knowledgeable and comfortable with making my decision. Would def recommend this place if you’re looking to buy insurance and want more information.

Clifford Montero Polite staff

ben tack Julie was amazing to work with

Marites Gerow The attending agent Mr. Phil Watson was very helpful and the processing was reasonably fast. I am very happy with the service.

Catgy Worse car insurance I’ve EVER had!!!! NEVER calls back/communicates when you have a claim. VERY CHEAP when it comes to your repairs !! Took them months to adjust my claim and still got it wrong! I’d never get this insurance again !!! Update!! Instead of helping the customer they’ve decided to investigate my claim because I’ve left a negative review! That’s the quickest they’ve worked my entire claim Is when it’s beneficial to them !

Barbara OConnell I have been using this particular Allstate brokerage for 40 years for all my insurance needs. They have always been helpful and informative. They consistently watch out for their clients and always respond immediately. Highly recommend!