Karen Pace As a former insurance agent myself, I know what to expect when calling an insurance agency—and I just wanted to share my recent experience with Beth’s agency on behalf of a relative.
Dawn was the representative who answered my call, and she took all the information as quickly, efficiently, and as pleasantly as humanly possible! I was almost concerned about the accuracy, as exceptional customer service like that feels like a thing of the past.
It usually takes multiple calls and plenty of follow-up to get things moving, but Dawn handled everything in one seamless conversation. Her professionalism and positive attitude stood out, and she truly made the process easy. I’m grateful for the level of service she provided—it’s rare and deeply appreciated. Great job!
5 /5