EraPlus Insurance Agency - Staten Island (NY)

Rosalee Rios I had a great experience with Jase at State Farm during my lunch break. He was incredibly informative, efficient, and respectful of my time. Within just a few minutes, he explained everything clearly and helped me find the lowest policy available—without any pressure or confusion. It’s rare to get such fast and friendly service these days, and Jase truly delivered. Highly recommend reaching out to him if you’re looking for a smooth and stress-free insurance experience

Steffany Raj When I first got my TLC insurance, I went through them and got coverage no hassle but the woman I dealt with is no longer there. She has left and since she has left they have fell through the cracks. The way they talk to people and hang up the phone is just plain disgusting. They speak to you as if they are doing you a favor when it’s the other way around. Without us TLC drivers you wouldn’t have a reason to exist. We provide the money for your business in order for it to continue. They lack the simple etiquette of professionalism. They will sit here and say oh we are very busy and I walked in there snd there was no one in the place when I walked in. I have noticed the amount of drivers that used to be sitting outside waiting to renew their policies is no longer the same. Maybe it’s because of the tone they been using. To top this very thoughtful long review, the manager Sarah, Associate Leon and Associate Angela S does not deserve our money. They deserve nothing. Business like this needs to go in for review snd going further I will be putting in a complaint with the better business bureau for the tone and racial slurs they have insinuated. At a time like you start to see businesses real colors. Further I hope to be seeing them in court cause I will be filing a claim with the court system.

Katherine Duhamel zero customer service.

Frank Mariani Ive been dealing with Tricia for the past 15 years. We have many mutual customers. She is top notch and always gives speedy and very cordial service! Cant go wrong with Tricia! Give her a call, you wont be disappointed!

Matt Burns Nick made the process of obtaining home insurance at a great rate quick and easy. He was polite, professional, and responsive throughout the process. I would not hesitate to work with this company again in the future!

Marty K Dennis Launer did a stellar job of securing insurance for my home and an investment property. I had difficulty with other companies, But Dennis listened, he acted, and I was quickly insured at a very competitive rate. Dont hesitate to use his services!

Ann Brown Brian and his staff are wonderful! He was very friendly, upfront about upcoming (NYS) insurance changes, very informative about all insurance aspects, asked a lot of questions to make sure I understood everything and answered any questions I had. Im extremely happy with his agency!

Yessenia Dessis The patience and quality of care Deepak has provided is by far top notch. He gave me options to choose the best service that would help me through my insurance process. He is very detailed and informative. Communication was always fast, and he gave me check-in calls to know if anything else is needed. I felt no pressure and was happy to work with BIC. I highly recommend.

royal note Professional agency that took the time and worked for the best coverages with an excellent premium. FIVE STAR!