Swan Morss Insurance - Elmira (NY)

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

steven leahy I dealt with Leslie who has the patience of a saint dealing with the changes I requested, not 1, not 2, but 3 times. She is always eager to help and has a great disposition for someone working with the public. A very lovely woman and one of the reasons my wife and I do not shop for any other insurance agent. A pleasure to work with.

Lin Otero I can’t say enough good things about my State Farm office, especially Madeline. She takes amazing care of all my insurance needs. With multiple policies to keep track of, she always keeps me on point. Anytime I’ve ever had an issue, she’s been right there, dropping insurance knowledge that’s helped me truly understand the coverage for my home and business. It’s such a relief knowing I have someone so knowledgeable, patient, and dedicated on my side. Highly recommend!

X I was talking to Alex simi and he helped me so much he was walking me through the entire process of what I should do he explained the ins and outs of my situation talked me through various outcomes and so much more this man definitely made my entire night better I just got off a 12 hour shift when I was talking to him I was very aggressive at first but he talked to me calmed me down and I even apologized because of how honest and respectful he was to me and he understood my situation and even went as far as to tell me about a similar situation he was in every company could use a man like him on the team this was the best service I’ve ever received from anyone in my life 10/10 would recommend him if you ever have an issue with something I would definitely request Alex first

Frank Sullivan Excellent service by Peter Harris! Peter has been my trusted auto and home insurance agent for 5 years now. Peter is always attentive, quick to respond, and is happy to help out in any way. I always know I will get the correct answers to any of my concerns. Always a pleasure talking with Peter when I need to reach out. Thank you for the great service!

James Willen I did some shopping around, and Allstate not only had the best coverage for the price, but the agents at this location are out of this world. Samantha is amazing. As I have an odd schedule, she was able to accommodate my needs.

Lewis Tiwana (VIPSexylimodrver) The woman who assisted me was excellent!"

Stephen Mostecak I have been using Robert Allen agency in New City, NY, for years. Gerlinde and her staff are absolutely amazing and pleasant to deal with. They can handle any situation that arises. I highly recommend using them for all your insurance needs!

anthony scordino The ladys here are so sweet. Fast. One call, 5 minutes, the next day had amazing priced insurance compared to what I had. They are sweet, helpful, and do their jobs well. Id recommend.

royal note Professional agency that took the time and worked for the best coverages with an excellent premium. FIVE STAR!