5 /5 Bruce Danner: Over the last two months, my husband Bruce and I have had a fabulous experience with this jeweler. I inherited some pieces and with Kim and Scotts expert help, broke them up and recreated some beautiful jewelry that I actually am excited to wear. I had an idea what I wanted, but Kim gave invaluable advice every step of the way and doubtless saved me from some poor choices. From parts of two outdated rings and a set of earrings, I now have a lovely solitaire pendant and beautiful dangling, four-diamond earrings. A three-diamond ring that was reset, and enhanced with halos, is now a showpiece. My husband ordered a new double milgrained wedding band in rose gold, which they had specially made for him without our having to commit to its purchase before we saw it (needless to say, he loves it). They also created cufflinks for him from jewelry left me by my grandfather. They cleaned and restrung some pearls, which went from dowdy to gorgeous, and did an incredible job cleaning an intricately engraved pocket watch from 1898. As I live over an hour from Watertown, this necessitated some work over the phone and via FedEx, all of which was managed easily, thanks to Kim. Overall, Kim, Scott, Mike and Amber were outstanding to work with and I do not hesitate to recommend them. If there were six stars, Id use them all.