Payson & Stoughton Jewelers - Plattsburgh (NY)

Israt Sumi I been buying from them so many years. They have excellent desirable collections and all latest designs. Rizu apu is the best with excellent customer service and so knowledgeable. She always knows what I like and such a friendly amiable person. Thanks so much kundan for so many years of great service. Keep it up!

Dj Bever Charlie and I ( Fayetteville) have been working on custom designs for myself. Charlie is personable, professional, knowledgeable and great fun to work with. He adds ideas that only a great jeweler would know. Why go anywhere else? Skaneateles Jewelry has it all!

Talitha Ridley Owner is very nice and honest. I’ve needed battery replacements in a number of watches. He explained that one needed cleaning - upfront prices and no pressure on sales.

Cory Halloran Great place! Liz Mertens was fantastic to work with. She listened to me, provided great suggestions, and respected my budget. She offered coffee and water too! I was not expecting to be pampered like that. She was very nice and made sure to explain everything and all the steps in the process for my CUSTOM engagement ring. Truly couldnt be happier with my experience!

Deborah Donaldson La Gravinese is the best place to buy your jewelry, hands down! I have been going to this wonderful store for many years, and I pretty much buy all my jewelry from there. The staff is just wonderful….friendly, knowledgeable, and accommodating. Paulette is just the best of the best! She has a tremendous wealth of knowledge about jewelry, and has impeccable taste. She is patient and helpful, and will always lead you in the right direction when making a decision or choice about a piece of jewelry. The pieces they sell are just beautiful and the quality is excellent. Their prices are fair, and they go above and beyond to find you just the right piece that is in your budget. They do amazing custom work and really strive to create exceptional one of a kind heirloom pieces. They also do amazing redesign and repair work, and you can always feel confident to know that your jewelry is in good hands.

Stephanie Richards I purchased a custom three ring engagement/wedding ring set in platinum (not the easiest metal to work with) in a very specific setup that was a challenge for any jeweler. Honestly, I had hesitation in not being able to walk in and deal face to face. After speaking to Imanuel (sp) via text and over the phone several times I was assured they could handle the task. He was willing to start work immediately (didnt even ask for a deposit) and I provided what we wanted. He was VERY easy to work with and was always in contact. He sent us the selection of settings and we were able to customize them to our very specific needs. After we made the final design changes they worked very quickly to get us the rings and they were perfect - except they were too small - my fault. My bride to bes fingers change size regularly as she has RA and she couldnt get the rings on her swollen fingers - something we failed to take into consideration. I called Imanuel to see if he could assist and he gladly said to send them back and he would make each ring a different custom size (we sent an existing ring with each one to provide an exact size template.) My error caused him to have to redo each ring and add platinum to make them perfect - which he did. He did all this in a VERY quick timeline and without hesitation. He was very easy to work with and our 100% satisfaction was his goal. I have never worked with any jeweler that provides such complete service. This was paramount and my priority but it should also be noted that his pricing is EXTREMELY fair as well - which is a bonus. I will never buy jewelry anywhere else. They are top of the line and a pleasure to work with on your custom jewelry needs. Recommend without hesitation.

Catherine TheGreat We have done business here before and it was excellent. We came back in for an anniversary ring and forgot to ask about a Veteran discount. The owner and employees were so wonderful to accommodate us and update the receipt to include the discount, where other places would’ve said no. All Veterans should come and be well taken care of!

Kobi Benlevi They were incredibly helpful in evaluating the value of various precious metal items. I wholeheartedly recommend them for any needs related to jewelry, timepieces, or other valuable possessions.

Scott Frost Top Shelf is an absolute gem—a must-visit for vintage clothing, handmade jewelry, vinyl records, antiques, and everything in between. But what truly sets it apart is Barb, the incredible owner. She’s a treasure trove of stories and local knowledge, and her warmth and wit are just as memorable as the curated finds in the shop. Barb is one of a kind, and a visit to Top Shelf is guaranteed to leave you inspired and smiling.