Noémie - New York (NY)

Jules Rose I came here to get a gift for my boss , and I have to say , they did not treat me any different than their " regulars " . Now reason I say this is because , its Coach , its a high end store , so most stores like this expect a very type of customer to shop there , and for me I was just wearing my casual clothes and I did not look like I had a ton to spend , but this did not alter the way I was treated ! I got exactly what I was looking for at the budget I was looking for , and the staff was super sweet in the process! They also recommended taking photos in the bag , and sending to my boyfriend . Overall great experience , compared to other high end stores , they made me feel very comfortable. Thank you coach team !

Jacqueline Fells Dave is great, very knowledgeable & will work with you to design whatever you could imagine!

Andrew Appel Eight years ago we went to sk the store to make a copy of my husband’s father’s wedding ring. This was early in the days of same gender marriage and we were often fearful that our reception might be cold. In fact, they were all celebratory, loving and efficient. For various reasons we will be returning soon.

Vanessa Pineda Fox The opening of Falena is a welcome addition to Irvington. In a small boutique space, the owner Nicole has a beautiful assortment of items to peruse for that gift you’d like to get a friend or loved one, or for yourself. Plus gorgeous jewelry options.

Elizabeth Gonzalez My fiancé purchased a ring from here last December and the stories! Im told Kyle and his team made the impossible, possible. In less than 2 weeks, he was able to not just source an incredible diamond, but also a specialty jeweler with a niche ability to create this custom piece and have it shipped halfway across the country (From NY to TX) in such a short window. ASK Design Jewelers team was also able to put us in contact with a local person here in TX who was a trusted contact of theirs to assist us with local trusted repairs and sizing. Thank you again! I love my ring!

Meri O. I was thoroughly impressed with the service I received at this jewelry store, particularly from this very nice young lady Annalisa, who demonstrated exceptional knowledge and helpfulness in assisting me with the purchase of a bridal gift for our niece. I highly recommend them.

Stephanie Richards I purchased a custom three ring engagement/wedding ring set in platinum (not the easiest metal to work with) in a very specific setup that was a challenge for any jeweler. Honestly, I had hesitation in not being able to walk in and deal face to face. After speaking to Imanuel (sp) via text and over the phone several times I was assured they could handle the task. He was willing to start work immediately (didnt even ask for a deposit) and I provided what we wanted. He was VERY easy to work with and was always in contact. He sent us the selection of settings and we were able to customize them to our very specific needs. After we made the final design changes they worked very quickly to get us the rings and they were perfect - except they were too small - my fault. My bride to bes fingers change size regularly as she has RA and she couldnt get the rings on her swollen fingers - something we failed to take into consideration. I called Imanuel to see if he could assist and he gladly said to send them back and he would make each ring a different custom size (we sent an existing ring with each one to provide an exact size template.) My error caused him to have to redo each ring and add platinum to make them perfect - which he did. He did all this in a VERY quick timeline and without hesitation. He was very easy to work with and our 100% satisfaction was his goal. I have never worked with any jeweler that provides such complete service. This was paramount and my priority but it should also be noted that his pricing is EXTREMELY fair as well - which is a bonus. I will never buy jewelry anywhere else. They are top of the line and a pleasure to work with on your custom jewelry needs. Recommend without hesitation.

Floyd Wigfall Come to see Joey, you can not go wrong. Service is excellent

Esther Rose Today was the second time that I came to this business place . On both occasions I was having my watch battery changed. The gentleman who dealt was very pleasant, witty & helpful. The store is clean, quiet & conveniently located. I will be returning there to sell some broken jewelry pieces that have been languishing.

T. M.D So so so happy with our experience at Shoppaige NY. A little late on this review, but my husband and I stopped in at Christmas for our Permanent bracelets. There was a little wait as the store was busy, but Paige the owner was amazing..! Definitely recommend the permanent bracelets..!