Niagara County Insurance - Buffalo (NY)

Carl L Sep 5,2024-was long term satisfied customer, moved out of their service area and went to another company, came back to Cooperstown and signed up with Biertz, NYCM again because of past ***** star service. Thank you Ben & Beth for all you do and have done. Carl

Ally Well, I have to say I greatly appreciate that there is still true value in customer relations. Beanys Anziani is an asset to this company that I hope is recognized come promoting time. Her ability to listen and remedy an ongoing issue I had with Nationwide not only saved me money but prevented me from going to new insurance company all together. She was patient and went the extra mile. More importantly and rare, she expressed a genuine interest from beginning to *meet with me for a more human experience when everything could be done through the net. I will always value good intention and customer care with referrals and customer loyalty. Thank you again Beanys. I wanted to add a customer service quote but found more I felt would remind those who may need to know or remember

Lela Amanda Loyal Insurance New York has been amazing to work with. They provide clear, honest, and personalized service, and I always feel like a priority when I reach out. Their agents are experts, and they helped me find a policy that was the perfect fit for my needs. I am so happy I made the switch!

Andayka Wilson they were so so nice

Daniela Ramirez Switching to this agency was a smooth process. The agents were efficient, answered all my questions and ensured I had the right coverage. I appreciate their dedication to providing excellent service.

Emanuel Excellent service from start to finish. The agent gave me helpful recommendations that were easy to understand and very relevant to my situation.

Terence Hales Rey Insurance is top-notch! Laura Rey Iannarelli went above and beyond to take care of all my insurance needs. She provided me with better and more comprehensive coverage—and at a lower cost! Her service is the perfect blend of personalized attention and professional expertise. What really sets this agency apart is their “we’ll take care of it” attitude. I never have to worry—Laura and her team handle everything with care and confidence. There’s truly no one I would trust more than Laura and the Rey Agency. Highly recommend!

Matthew Grayson I can not say enough good things about Michelle, Megan and the rest of the team. Michelle really goes above and beyond to make sure you have the best coverage for the best price at all times. I started with my truck now we have my wife and mother in law with policies and we use them for our home owners as well. Business insurance will be next. Any time we need something they are always there to help. I still remember the first time Michelle came to me and said “Hey I re-quoted you for a new auto and saved you hundreds of dollars” when I didn’t even ask! That’s the type of service that you can’t find anywhere else. Thank you so much for being the best!