Niagara County Insurance - Buffalo (NY)

Steven N. Alexander Great people very professional

Marian Johnson Alejandro Barnica was very patient and concise in explaining my homeowners and auto policies! Very professional and personable! I’ve also been assisted many times through the decades by Claire Dugan who is also wonderful! I’ve been with State Farm for almost 50 years and I’ll stay with State Farm!

Zaw Winnaing Goods Service and We were satisfied and happy. Let me advise you that it is safe for car insurance

Yessenia Dessis The patience and quality of care Deepak has provided is by far top notch. He gave me options to choose the best service that would help me through my insurance process. He is very detailed and informative. Communication was always fast, and he gave me check-in calls to know if anything else is needed. I felt no pressure and was happy to work with BIC. I highly recommend.

Shawn Bei I can’t thank Paige, Russell, and Maureen, and the entire team enough for their incredible support throughout my wedding insurance claim process. From the very beginning, they were responsive, helpful, and genuinely understanding. With their help, my claim was approved, and I was able to recover $11,500 in deposits that I had initially thought were lost. They made what could have been a stressful and overwhelming experience feel straightforward and manageable. Paige contributed to making sure everything stayed on track, and I truly appreciated her efforts. It’s rare to come across a firm that provides this level of professionalism and care. The communication was clear, the process was well-explained, and I felt supported the entire time. Everyone I interacted with went above and beyond to make sure I was taken care of. I would absolutely recommend this firm to anyone needing insurance assistance. Their compassion and dedication really stood out, and I’m incredibly grateful for their help. Thank you all again for turning a difficult moment into a positive resolution!

Michael A. Grady Great staff which is very upfront and honest. Gives suggestions and make the customer part of the solution.

Ronald Knight I was introduced to Charles in May 2025. From the beginning, he was courteous and a pleasure to work with. It took me a few months to find the right vehicle, and Charles was there every step of the way. He was informative, responsive, and helped me secure the optimal auto insurance that best suited my needs. Charles presented options that not only maximized my savings but also aligned with what mattered most to me. I won’t say it was a pleasure working with you—because that would imply this journey is over. But as you mentioned, youre always available when needed, and you focus on building long-lasting customer relationships. Thank you for the great experience, Charles. — R.J.

JaVane Fuller I’ve had a great experience working with LaTorre Insurance Agency. The team made the process smooth, professional, and easy to understand. They took the time to answer my questions, found me great coverage, and made sure everything was handled quickly. The customer service has been excellent from start to finish. Highly recommend for anyone looking for reliable and trustworthy insurance services.

Kat Cárdenas-Cruz First time car insurance owner and Jeannie Torres was great to work with! She was very responsive, answered all my questions and made the process very easy for me to enroll. Very satisfied with her service and it was done in a short amount of time. Thank you!