Freeway Insurance - Plattsburgh (NY)

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Susan Tsou I needed homeowners insurance for a co-op that I was purchasing. Julio reviewed the policies offered by various insurance companies and offered me a policy by a reputable company with a comparable premium. He also took his time answering all my questions. I would definitely recommend Brightway Insurance for all insurance needs.

Rose DeGennaro Very reliable and easy to work with i would recommend this Allstate Company to everyone, the staff is well educated on what is needed for all your needs, especially Ashley Palmer.

Professor Rivera EXCELLENT Customer Service. I have dealt with 3 insurance agencies in Broome and by far the BEST in Service, Quality and they dont forget the HUMAN touch! Best quotes above at least 5 others that Ive asked about over the last 7 years. They take the aggravation of dealing with insurance issues out! LOVE working with Courtney Harris. She has been my contact over the last 4 years and has saved me $$$100s. The folks at the office have also made issues, like switching cars and moving/selling houses, non-issues. HIGHLY RECOMMEND!

Leah Johnson I miss Kimm!!

Steven Cole Needed non-trucking liability while my truck was leased but off-duty some weeks. These folks helped structure it so I wouldn’t overpay. Also helped switch cargo coverage when my contracts shifted from electronics to general freight.

Bridget Johnson Dave has been absolutely wonderful to deal with. He is VERY receptive to emails and phone calls and is very quick in his responses and call backs. He has always gone above and beyond to help me with all my concerns and has always been very helpful! He takes care of everything for you and there is never any confusion. I would recommend anyone to switch over! You will not be disappointed. I will never go anywhere else!

David Mullen Aflac is wonderful to have

herbert ford Great brokers. Helped me out a bunch. They definitely know their stuff. Thanks

Kaitlin Murphy I had an excellent experience working with Justin and his team. They were consistently responsive, highly knowledgeable, and extremely helpful throughout the entire process. Their expertise and attention to detail made navigating insurance options straightforward and efficient. I will certainly be recommending them to family and friends.