New City Funding - Stony Point (NY)

Jo Suss First bad experience I had. I Had stopped to get cash in two certain amounts. Wanted two separate amounts. Because, 1- I Had to pay a bill in a specific amount . The Teller in Guilderland wasnt very friendly. We had a miscommunication and he did apologize. Then there was a period of silence while I waited for my other withdrawal amount. He then said oh I didnt understand you. I finally completed the transaction. Was going to the back entrance looking for a rest room. He exclaimed you cant go out that way across the whole branch. Said I was looking for the restroom, and said there wasnt one for the public to use. I never have a problem going to other branches. They are especially courteous and very friendly service in Johnstown or Gloversville, NY. Still love this bank!

Marian Abrokwa Very informative. Boosted my credit all the way up!!! I’m so grateful!!!

Sean Flaherty I have an account with more than one local bank but when I needed a specific signature on a form they were by far the most helpful. Another national brand bank did nothing but waste my time. Not the best interest rates but worth it for the customer service.

Nicola Provenzano-Genco Extremely competent. Multiplied the 200k+ that I gave them many times over. Easily available to the client, Deferential to our needs. Never an error made. Relaxed atmosphere and very reassuring. .Family-like

Luke Behm My business uses Total Financial Services for all our payroll, book keeping, and tax needs. They are timely and very professional. I also use them for my personal returns.

Andrea Kaplan I first met Nick 8 years ago while I was still in nursing school, and he’s been the most reliable and trustworthy guide for my finances ever since. Hes realistic, thorough, and present-based but future-oriented: helping me visualize action plans for my short-term, mid-term, and long-term goals—both personal and professional. He has helped me steadily grow my savings while planning for the future, even during stressful and uncertain times. Nick and his team bring deep expertise in new business/ tax strategies, investments, and retirement planning, yet always keep conversations positive, clear, and easy to understand. I really appreciate their quick response time and how they make sure I feel confident in my decisions.. I always leave our calls feeling motivated, as if I just went to a life coach. Whether you’re a parent, a small business owner, and/or just trying to capitalize, Nick is the trusted contact I would choose for financial planning.

Shannara Feliciano This has got to be the worst Bank of America branch I have ever been to. Came in for a simple pin reset for my card and I was there for close to two hrs before deciding to leave. Ended up going to the teller to withdraw money I needed to get out the atm and it was way quicker. He asked someone who was the manager to take care of me really quick because I was next and had my young kids who had to use the restroom and manager declined. Meanwhile he has plenty of time to prance around the branch back and forth being selective on who he helped.