Methuen Insurance LLC - White Plains (NY)

cynthia okuonghae The agent currently walking with me is the best representative ever. He takes the time to update me on what is going on, very patient with me and above all respectful.

Ann Wexler We’ve been using True insurance for five year for both home and auto. Excellent service. Prompt returns of calls and helpful with questions, and very reasonable prices. No claims so far but we expect helpful service if we ever do have one

Claudia F I obtained auto insurance through this agency, and I would like to commend Andrew for his exemplary service. He provides thorough explanations and addresses all inquiries with clarity and patience. Additionally, he demonstrates a high level of attentiveness and is consistently available when assistance is required.

kal alston The agency has been responsive and timely when issues have arisen. The agents are professional and able to direct me through the claims process.

Shelley Hill Will at State Farm in Kingston is amazing. The entire staff is. Will took the time to listen to what I had to say and made sure I knew they were on my side and there for all that I need. I was stressed and he took the time to reassure me that I have nothing to worry about. He made my day and a stressful situation so much better. I will recommend Will and the team at State Farm to everyone who asks. Thank you for all that you do and that you did for me. I appreciate all of you.

Lisa Murray I was in an impossible situation. I had an insurance company for 7 years. They were not renewing people because they were going out of business. It ended up being a godsend in the end. However, when I called around to get new insurance I found out that my old insurance company did not do me any favors. It was so defeating. The quotes I was getting would have sent me into bankruptcy they were so high. Then my friend told me about Freeway. I’d never heard of them and did not know what to expect. I called on a Saturday morning and had insurance that afternoon. Melissa was my agent. She was so nice, so personable. She was relatable and I could tell she knew what she was talking about and wanted to help me. I am not joking I am paying $800 less than I was before and I have more amenities with my package. It doesn’t hurt to give them a call and get a quote. And if you take my advice ask for Melissa. I’m sure others are great there too. However, she said she would follow up with me in a week and literally 7 days later on the dot she called me to see how things were going. You do not get this kind of service anywhere anymore.

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

Billy Altman Agent Miguel Castillo could not have been more helpful than he was recently when we needed help in regard to damage done to one of our cars by another driver who was at fault. He helped us navigate the steps involved, and answered all of our questions promptly and efficiently. He also assisted us with an unrelated billing issue and again was extremely courteous and efficient throughout the process.

Brian Flaherty Loved them

Jonathan Vazquez Aaron was patient with me. I had a tight budget and he still got me covered without going over budget. I am happy with the results.