5 /5 Jeffrey Wright: I cannot overstate just how extraordinary my experience with Loucri Jewelers has been—they are absolutely unparalleled in their field! This may be a lengthy review, but I assure you, it’s worth every word.
For quite some time, I had been searching for a specific watch. While I managed to find the model itself on several occasions, the exact dial and bezel combination I was seeking seemed nearly impossible to locate. Loucri Jewelers kept appearing in my searches, so I decided to explore their website. Although the exact watch wasn’t listed, something told me to reach out directly. I sent them a message on Facebook and promptly received a courteous response with a phone number to text.
I explained my request in detail and even shared a photo of the specific watch I had in mind. To my astonishment, within just 20 or 30 minutes, they found it! Not only was the watch in pristine, mint condition, but it also came complete with its original box and papers. I was absolutely floored. After so much time spent searching, Loucri Jewelers achieved what felt impossible—and they did it in record time.
Next came the moment I was most apprehensive about: the price. I’d let them know how long I’d been hunting for this particular watch (a rookie mistake, perhaps!), but when they provided the price, I was utterly speechless. It was below what I had anticipated paying. I couldn’t believe how seamlessly everything was falling into place.
There was a slight hiccup with the payment process—let me emphasize that THIS WAS ENTIRELY MY FAULT. I wasn’t familiar with the platform we were using for the transaction, even though it was a common platform and my lack of experience caused the funds to be temporarily held for a few days. But I wanted to note this because despite this unforeseen delay, Lou’s patience and professionalism and understanding were nothing short of exemplary. The moment the payment cleared, he shipped the watch immediately, and it arrived in flawless condition.
Now, I am proudly wearing the watch I’ve dreamed about and I couldn’t be happier. From start to finish, the communication, customer service, and overall experience with Loucri Jewelers were nothing short of exceptional.
I am deeply grateful to Lou and Loucri Jewelers for their dedication and remarkable service. I look forward to working with them again in the future and am already planning a visit to their store later this year. If you’re in search of a jeweler who combines unparalleled expertise with impeccable service, look no further than Loucri Jewelers. They truly are in a league of their own.
