Lindsey Giagni - State Farm Insurance Agent - Altamont (NY)

Ruth Cotter In all of the years I’ve owned a car the Amy Aldrich insurance agency is hands down the friendliest, most helpful agency I have worked with. Amy and her staff are terrific! They are easy to work with, efficient, and proactive about working with you to determine the best coverage for your needs. I highly recommend their services.

Steve Cifarelli Sloan Seymour gave me a great, fair rate for full insurance after an autopay snafu lapsed me out of my previous insurer (who I had previously been a customer with for half of my entire life!). Thanks to Sloans excellent service, I will be staying with GEICO for the foreseeable future. 5/5 stars.

Dan Zaweski In this day and age of rarely being able to call and actually speak with a real person (immediately no less) let alone one who actually knows what they are talking about, Ed and his team are the gold standard of customer service and satisfaction. A local hometown operation that brings the strength and competitive pricing of a national provider.

Lisa Pesci How refreshing to meet such nice people. We were due for a renewal with "one of the big guys" that we have had for many years. Given the huge increase in the premium, we were inspired to compare. So we asked our neighbors if they would recommend their agency. They were more than happy to offer a rave review of the Conklin Agency. I am so glad I asked. I now know why my neighbors were so happy. In comparing the Conklin Agency to the " the big guys" my only disappointment is that I didnt inquire sooner. Equal coverage at a much better price is great. However, it is the ease of doing business with Kari that really impressed us. She provided several options within a day. All were better that what I had. Ultimately she helped make the transition seamless while saving us money. Super friendly people running a local family business. The Conklin Agency has earned these five stars. Start to finish ! .

Boria Sax My wife and I have gotten our insurance from Paolillo for over a decade. He has always been very gracious, efficient, and helpful.

linda lasalle My husband and I have been using this insurance for at least 20+ years and highly recommend this company. My agent, Anna, and her superior, Liz, our top notch in their knowledge of all issues that I have encountered. If there is a question that they cannot answer, they will research it and get back to me very quickly. it is so refreshing to have people who actually take their jobs very seriously and follow through with anything I need. From the person who answers the phone to my agent and anyone else involved, they are pleasant, competent, and extremely responsive. I am 100% satisfied with customer service and would highly recommend them to anyone who needs any kind of insurance. They really know their stuff!! And their rates are competitive.

24hrLu Phyllis has been extremely helpful as we transitioned from one insurance to another. We are very happy with her service.

Danailyn Nuñez Just had a great experience with this insurance agency. The team helped me switch my coverage and the entire process was hassle free. They were friendly, professional and gave me a great rate. Very satisfied customer.

Brendan Peck I went through Urbanski because my Dad insisted on it. Initially when I called, I was told I had to come in because "they dont do business over the phone" in 2025. Immediately I didnt want to go with them because thats just outdated. I sign up for my policy anyway and went through progressive. We paid all of the 6 month up front. A month later, I get a notification on that it has been cancelled. I call progressive and the bank to ensure everything was correct, the bank says there was never a payment they declined and theres plenty of money to pay the 6 month premium Urbanski had no information for me and didnt even know it was cancelled. Progressive ends up telling me they cannot sign me a policy in NYS at all now that it happened once. Basically, this boils down to an issue of entering the card information incorrectly or something on the Agency side is what I was told. Now I cant go through progressive at all, have to pay more through the next lowest company, and will not be going through Urbanski for anything anymore. Should have trusted my gut or checked the reviews before just trusting them. Look anywhere else. Update: Finally got them on the phone today. Let the rude old man know that I didnt appreciate being screwed out of a policy with Progressive, he simply said "okay goodbye" with no apologoy or anything whatsoever. He was cutting me off the entire time I was explaining what happened and how we arrived at the fact that he screwed everything up. No apology. Kept saying "did you call progressive?" Each time I spoke. Isnt the entire reason we go through an agency so that they can do this stuff for us? This is hands down the worst experience Ive ever had as a customer.