KAY Jewelers - Ithaca (NY)

Andrew Appel Eight years ago we went to sk the store to make a copy of my husband’s father’s wedding ring. This was early in the days of same gender marriage and we were often fearful that our reception might be cold. In fact, they were all celebratory, loving and efficient. For various reasons we will be returning soon.

Kelly Rae I absolutely love my engagement ring. Vic is great! I came in to get it sized and he did it right there and I was able to wear it home that day. It was a very personable experience and I would recommend Burke & Bannayan over any jeweler.

Shalika A huge thank you to Blue Nile for getting our rings to us in such short notice by our wedding day. I had a last minute court marriage and ordered the rings less than a week before. We knew that there was a possibility they wouldn’t come in time because the ship date was our wedding day. However, we called Blue Nile a couple of times and customer service was so kind and understanding. They helped expedite the process by a couple of days and we were able to get our rings. We had silicone bands as backup but were really hoping the rings (which we engraved) would come, and so they did. Thank you so much Blue Nile!

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.

Teresa Berley I’ve been to Jeweld several times and gotten 3 different pieces of jewelry. I love the way Ashlee sets up so everything is easy to see with a fantastic selection. She is very pleasant and professional and it was so quick. I totally recommend!!! I will be going again!!

Deborah Mastrandrea Love the clothes and shoes but I love the prices more. This location as a smart move.

Kyleigh Chriss To walk in and immediately feel like you are being taken care of by family! Robert is so passionate about what he does, and for good reason as he truly creates a beautiful piece no matter the ask. I brought in my mother’s ring to create a custom wedding band using her diamonds and any expectations were far exceeded - Robert even helped me to add the perfect touches to make my engagement ring one that will last a lifetime. 10/10 recommend!

Cindy Ann I bought a necklace from Vincent and experienced superb customer service and professionalism. He goes above and beyond for his customers - highly recommend!

andrew monell This amazing Garnet and diamond ring was created by the infamous Don Cook Jewelers. Don is always been there when I needed him this particular ring was done in two weeks from scratch he did a beautiful job and setting the eight diamonds around the Garnet stone I am so happy and my boss loves it his son and daughter-in-law are happily married today thank you Don Cook for your professional work and beauty in your creations I love you brother

Elya Tagar Maybe the most lovely shop in Dumbo, with a speakeasy at the back… perfect.