KAY Jewelers - Vestal (NY)

M L jeff and linda are refreshingly genuine people. my husband and i stopped in for a jewelry repair and were not disappointed. absolutely delightful turn around time and the price was more than fair. we are thrilled to have found a new jeweler--one that is honest, knowledgeable, and genial. so happy with the repair, the shop, and the fun customer service!

Lora Morrow I had such a wonderful experience at Kay Jewelers in Plattsburgh. The team went above and beyond to help me, and I couldn’t be more grateful. A special thank you to Jasmine and Brandon for your kindness, patience, and excellent service. You truly made the process easy and enjoyable. I would highly recommend this store to anyone looking for quality jewelry and outstanding customer care!

Nicole Scott What a lovely experience I had here. Frank is a great guy, as well as his associate Lori. They were both so kind and helpful. I felt comfortable from the second I stepped foot in the store. I needed a ring resized, and he was able to do so in a short amount of time for a very reasonable price. I highly recommend Frank for all of your jewelry or repair needs, he is fantastic! Looking forward to going back for more pieces!

Youna Lee Resized my engagement ring thats a family heirloom. He polished it and cleaned it up. I waited less than an hour for it to be done because he understood the sentimental value of the ring and my reason for not wanting to leave it. The ring looked brand new and he didnt charge me a ridiculous price. On top of his excellent work, he was also very professional, experienced, and very friendly. I am going back to get my bracelet redone as well. HIGHLY RECOMMEND!

Kamla Singh Stay away from liberty gold bayo steel, I took a diamond ring to size and he steel the diamond and replaced it with a tiny stone so low and he thinks I wouldnt notice. He dont deserve any star.

Heather Meade Lake Country Jewelry is top notch! I needed some prong work done on my wedding set and took my rings here for the work. I left them on a Wednesday afternoon for the jeweler to look at the next day and was told they would call me in the morning with an estimate and that if I accepted they could have them done same day. I was called back first thing the next morning and had my beautiful rings back repaired and sparkling clean in less than 24 hours! Great customer service, great work, and reasonable rates! Highly recommend!

Nicholas Vera Two words. GREG SAMELA. Call Greg, he is the best in the NYC Diamond business! I have gone to him for all the big and important jewelry purchases: the engagement ring for my wife, our wedding bands, push gifts, and more. Greg is extremely consultative and knowledgeable and came highly referred. Greg can help with any and all jewelry needs. Thank you Greg!

VK Mr. Meyer at Aldila Fine Jewelry is a Real gem. Pleasant to work with. Fair pricing. Knowledgeable. Helpful, not pushy. Busy but still made time to followup with status. Provided quick turnaround on service to engrave rings I thought were too small to work with. Very pleased with result. Many Thanks!

Jordan Speed Made an appointment on a whim for piercings. The website/appointment booking was super easy and user friendly. Got to the shop and it was extremely clean and the staff were so knowledgeable, helpful and welcoming! Got pierced by Trevor and he was amazing! Kept us super calm and relaxed but also was just a super cool human to be around. Will definitely recommend to everyone and be going back for more piercings!

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.