KAY Jewelers - Vestal (NY)

The Legacy The ladies working here were excellent. Very warm, inviting, professional and knowledgeable and I highly recommend going to this zales for their wonderful recommendations and help. Shout out Leandra and Gerdy.

nicole I can’t say enough amazing things about this jeweler! From the moment I walked in, the customer service was exceptional genuine, helpful, and never pushy. They took the time to understand exactly what I was looking for and helped me find the perfect piece. The craftsmanship is absolutely stunning every detail is flawless and you can truly feel the quality. Whether you’re shopping for a gift, an engagement ring, or something special for yourself, this is the place to go. I’ll definitely be coming back and recommending them to everyone I know!

Stephanie Richards I purchased a custom three ring engagement/wedding ring set in platinum (not the easiest metal to work with) in a very specific setup that was a challenge for any jeweler. Honestly, I had hesitation in not being able to walk in and deal face to face. After speaking to Imanuel (sp) via text and over the phone several times I was assured they could handle the task. He was willing to start work immediately (didnt even ask for a deposit) and I provided what we wanted. He was VERY easy to work with and was always in contact. He sent us the selection of settings and we were able to customize them to our very specific needs. After we made the final design changes they worked very quickly to get us the rings and they were perfect - except they were too small - my fault. My bride to bes fingers change size regularly as she has RA and she couldnt get the rings on her swollen fingers - something we failed to take into consideration. I called Imanuel to see if he could assist and he gladly said to send them back and he would make each ring a different custom size (we sent an existing ring with each one to provide an exact size template.) My error caused him to have to redo each ring and add platinum to make them perfect - which he did. He did all this in a VERY quick timeline and without hesitation. He was very easy to work with and our 100% satisfaction was his goal. I have never worked with any jeweler that provides such complete service. This was paramount and my priority but it should also be noted that his pricing is EXTREMELY fair as well - which is a bonus. I will never buy jewelry anywhere else. They are top of the line and a pleasure to work with on your custom jewelry needs. Recommend without hesitation.

Mary Gorry Photography Simply the best jeweler out there. My husband found Keith on TikTok and got my STUNNING engagement ring from him. He raved about the process and Keith himself. Over the past few years, we’ve gotten our wedding bands, earrings and pendent necklace all to match. We live in NC and I’m amazed every time we receive a package from him in the mail because it never fails to amaze us and go beyond our expectations. We will continue to use Keith for all our future jewelry needs. Thank you!!

rakiba ahmed Repaired my jewelry within less than an hour and also did customize Jewelry for my daughters chain for her birthday and my sons bracelet.Noor vai did an awesome job doing both.Thank you so much for your great customer service.

Laney Woolf I would highly recommend purchasing from here! Everyone in the store is very helpful and super friendly. Doug helped my husband and I create my engagement ring FROM SCRATCH and it turned out better than I ever could have imagined. I went in looking for a specific ring I tried on years ago while in college (Stella by Devotion... shes beautiful and I would definitely recommend checking her out). I was unsure if I was still into that design, or not. Doug had the ring shipped in from another store, so I could compare it to others in order to get a feel for what I wanted. I tried on ever ring I could, some numerous times. I tried on different cuts and different sized diamonds... Back and forth... this, then that. Doug was so patient and so knowledgeable that I dont think I would have trusted anyone else to create my ring. I found that I had grown out of my Stella phase and my husband and I really liked the marquise diamond. We brought a picture in from the internet and after MANY weeks of drawing and reviewing, we finally said "ok". We were super impressed with how quickly everything was done. It seemed we were always getting the phone call ahead of schedule to move on to the next step of the process. Next thing you know, the ring was completed and I am still, to this day, absolutely blown away at how beautiful it is. I will never regret going through this experience with the Perriwinkles team. It started out as a weekly visit during the "shopping" processes and now its turned into a weekly visit simply to say hi and get my ring cleaned. Lol Doug definitely was as superstar and the rest of the staff we amazing, as well. They deserve many more than five stars. Thanks for listening. Heres a couple pictures of terrible photography... a friend once told me to make sure I use 2.5x magnification for the best quality ;)

Jilly K Ive been going here for years for jewelry repair. They are wizards! Their prices are reasonable. I recommended them to my parents who also had a positive experience. My Dad updated my moms diamond engagement ring as a 35th wedding anniversary present. They did a beautiful job.

Samuel Melendez JCJ Jewelry is hands down the best jeweler I’ve ever worked with. I’ve had several custom pieces made here over the years, and each one has been absolutely flawless. From beautiful chains to meaningful family heirlooms, the craftsmanship and attention to detail are unmatched. The trust and care they put into every piece is unmatched. You can tell they take real pride in their work, and it shows. Whether its a gift or something deeply personal, they make sure it’s done right. Highly recommend this place.

Kurt Higgins I needed a battery changed on an important watch and Harrison (and his assistants) skill at doing so was refreshing. Thank you for being knowledgeable and competent Harrison. If I start watch collecting Ill start at your shop.

Anna Crowell I visited Scarab for the first time today and had a great experience. Kaitlin was so kind and patient while I picked out a new piece of jewelry. Even though I did not get a new piercing, she still explained everything thoroughly and I will definitely be going there when I do want a new piercing! Overall a very clean and welcoming environment as well. Definitely recommend!