Best Gold & Silver LLC - Olean (NY)

Lora Morrow I had such a wonderful experience at Kay Jewelers in Plattsburgh. The team went above and beyond to help me, and I couldn’t be more grateful. A special thank you to Jasmine and Brandon for your kindness, patience, and excellent service. You truly made the process easy and enjoyable. I would highly recommend this store to anyone looking for quality jewelry and outstanding customer care!

Talitha Ridley Owner is very nice and honest. I’ve needed battery replacements in a number of watches. He explained that one needed cleaning - upfront prices and no pressure on sales.

Deanna Roberts After 2 years of wearing a ring size adjuster, and very nervous about just hanging my engagement ring over to someone, I found John at Apricot & loved the idea that he does everything in house! No need to worry about sending the ring out to get resized. He was very helpful and super nice! Knowing he made all of his own jewelry & seeing the amazing work he does I felt a lot better leaving my ring with him! Got my ring back in amazing time, and I can’t even tell it was physically resized! Ring fit perfectly and looked even better than before! Thank you so much John!

james divers I had such a great experience working with Erin. She was incredibly nice and helpful throughout the whole process of buying an engagement ring. She really took the time to answer my questions, guide me through the options, and make sure I found the perfect ring. I never felt rushed or pressured, just supported the entire way. I truly appreciate her knowledge and kindness, highly recommend!

Nunia Busines Seems to house art from local artists- the people working there were very nice and let me buy something after they put up the closed sign. There are lots of gem stones, but I liked it for the original illustrations different artists made in print and sticker form. Gave me a sweet little bag to put my merchandise in. The only thing I would critique is that there was a basket of stickers that seemed like they werent made by artists here and were instead taken from third parties, like Totoro stuff. The hours the store is open are also currently a bit up in the air, but I hope one day in the future, they can find a viable schedule.

Amber H I brought my very delicate urn necklace to be fixed and within a week I had it back like brand new for a very reasonable price. They stand behind their product and are very knowledgeable and personable. I would bring any/all jewelry repair business to Jewels without hesitation.

Steven Lee Ive known Tim since I was a kid...Hes a great guy and a very fair owner. Great deals, clean store n a wonderful selection. He is very kind to Veterans as well...

keudy deoleo Worst customer service, they don’t care if they sell or not because I guess this business is family owned. Every time I go the lady always has an attitude as if she doesn’t care if you buy or not. Also they are really expensive for stuff that isn’t quality. They are never open on time so don’t waste your time showing up whatever time is posted.

Omar Hernandez Its a good place to buy gold Its has all you need, very good service and lovely people.