Joa Jewel Inc. - New York (NY)

Breanna Sykes Jessica was an absolute dream to work with. She customized a birthstone ring for me and it was better than anything I could have ever dreamed of. She is so patient and was just as excited as I was about every step! I truly enjoyed working with her and plan to purchase much more in the future.

Chloe R This review is long overdue, but I wanted to wait for professional photos because I knew they would speak for themselves. Allen designed the most beautiful engagement ring for me, which was even better than I imagined. The design and craftsmanship are unmatched. We went back for a custom wedding band, and Helen nailed that one as well. I couldn’t be happier with the standalone ring or how perfectly it pairs with my engagement ring. I highly recommend Bianca to anyone in need of custom jewelry!

Levi Ackerman I got a really good deal. I love all of their inventory. They have the best stuff you should definitely come here if you want the best jewelry for an affordable price. I even got a cute little stitch bag after I purchased!

The Legacy The ladies working here were excellent. Very warm, inviting, professional and knowledgeable and I highly recommend going to this zales for their wonderful recommendations and help. Shout out Leandra and Gerdy.

Heidi Luna Brought in my wedding ring for repair, as one of small stones had fallen out and needed replacement and the prongs had worn down and it also needed welding and cleaning from 30 years of wear and use.. I was pretty nervous leaving it but was assured it would be safe and I was very pleased with the outstanding service of Matthew James Jewelers and how beautiful my ring turned out!! Thank you and would absolutely recommend your store to friends and family!

Taylor Vanderbush Billy made my custom engagement ring (the ring of my dreams) and a matching wedding band. I get compliments everywhere I go! In addition, he listened to my requests and added additional suggestions like having a thicker band and included details to make the diamonds shine! I’d recommend him to anyone.

Leonardo Benavides Excellent service and quality

Kathryn Stroh We thought about buying my engagement ring online originally but wanted to check out local jewelers first. Once we met Ryan we knew we were going to have him design it. Everyone there is great and Ryan was so knowledgeable and helpful. Now I have my dream ring, and I’m so happy we went to a great local place.

kiki barolas Came in today to have my engagement ring cleaned and it looks brand new! Very friendly!!!

Tracy Curtin This has to be the best jeweler in the WNY area. They do everything and have everything. Their customer service is amazing. They make every customer feel like family. And it doesn’t matter if you’re spending $100 or &10,000 . Angel is amazing but really everyone is there is so special. I don’t know who owns this store but big kudos to you! I hope you treat your team as good as they treat your customers.