Jewelry on James - Syracuse (NY)

5 /5 Dorrina M: They treat you with respect and kindness. Their prices are fair when both buying from you or selling to you. I went in with a heavy heart because I needed to sell something I had no choice in selling. They were compassionate and professional. Highly recommend them.

1 /5 Anthony M.: Simply was asking questions to one of the ladies that works there. She laughed in my face about the cost of a ring I had. Really makes a person not want to deal with them ever again.

5 /5 Liliana Frye: I’ve been to Tom twice now, one to fix a broken necklace and now to get my engagement ring fixed up- it is an old family ring and I took it “for a checkup” right away. Tom was so patient and thorough explaining my options with such an old worn out ring (the prongs were worn to wafer thin, he showed me in the magnifying glass). I don’t know anything about jewelry but he treated me with respect and kindness and really took the time to explain everything. After some talk, I asked his expert jewelers to re tip the prongs (I now know what that means:) ). They did such a beautiful job at a completely reasonable price. I am blown away and feel secure wearing it. I teared up when Tom handed it to me today!! Thank you so much, you’ve earned a loyal customer!

5 /5 Alexia Dahlin: These guys were very polite and accommodating to the circumstances of a rushed ordering the event of my mother in laws unexpected passing. They went above and beyond their efforts and delivered a well made piece in such a short time. 10/10 will recommend to everyone I know!

5 /5 Nick Grzymala: As a person who knew absolutely nothing about rings (let alone the "four Cs") I cant state enough how grateful I was to find "Jewelry on James". The family staff there was a life saver. From educating me, to dealing with my incredible indecisiveness, to bordering on emotional support for me during the biggest decision of my life. Id like to think she would have said "yes" no matter where I bought the ring - but I know that I wouldnt have been able to do it without "Jewelry on James" help. Thank you everything.