Jewelry Clinic - Rochester (NY)

5 /5 Kay Gerlach: Bob resized 4 stack rings for me that I could no longer wear as they had become too tight. They had been designed and custom made by another artist who is a dear friend of our family so they are very special to me. Bob took great care in resizing the rings and did an absolutely expert job. They now fit perfectly and I have worn them every day since. I cant thank him enough for his craftsmanship and passion for his work.

5 /5 Angelo: I had a wonderful experience with Bob at Jewerly Clinic. Their selection of jewelry is absolutely stunning—unique pieces that show real craftsmanship and attention to detail. Bob was friendly, knowledgeable, and patient, helping me find exactly what I was looking for. Whether you’re shopping for a special occasion or just treating yourself. I especially appreciated how Bob took the time to explain the differences between metals and stones, which made the whole process feel personal and informed. Highly recommend for anyone looking for quality pieces and excellent service!

5 /5 SnyderSnippetS: Bob is literally the best and I would come here time and time again even with the construction going on. I would choose this place over any other place that was very personable. But I was very knowledgeable and Bob is very honest person. I brought him one ring and he resized it for me and then I came back with three more and Bob could have just taken those rings and resized them. But instead he was honest with me and let me know that it was probably just a better bet to put some ring sizers on there for now until I get my actual permanent set and I appreciate his honesty. One of the reasons I picked Bob was because of all the five star reviews, but not only that Bob responds to his reviews and that to me just shows that he really cares about his business. I think you should definitely consider him. I think he has a fair pricing. Again, very knowledgeable, very truthful. Hes not in it just to take your money and I really appreciate that about him. I appreciate the conversations that weve had as well. I cant say enough great things about Bob so definitely check him out

5 /5 Peggy Quackenbush: Bob repaired three sets of earrings for me, expertly and with great attention to detail. I was impressed by his expertise and the fine results of his work. I now have three pairs of favorite earrings that I can wear again and am confident that I will have for a long time to come, thanks to Bob’s great work.

5 /5 Lauren Hastings: After years of not being able to consistently wear my engagement ring and wedding band due to an allergy to the nickel in the white gold, I decided to bring them to Bob at the Jewelry Clinic to have them dipped and polished. I knew I needed to make the time to have this taken care of; especially since my 10 year wedding anniversary is coming up. I took my time and read many reviews from different jewelers in the area. What stood out to me was Bob’s 40+ years of experience and consistent high quality craftsmanship and wealth of knowledge. I knew I’d made the right decision when upon entering the shop I found Bob consulting with a customer who had some family diamonds and was interested in having them repurposed as their original setting had broken some time ago. He was kind, patient and very honest about the balance between the sentimental value and how much he’d need to spend to create what he’s envisioned. Bob truly cared and didn’t rush the gentleman, and thoughtfully answered his questions, even though he knew that he wasn’t going to purchase anything and he had another customer (me) patiently waiting. Flash forward a week or so and my engagement ring and wedding band were ready to be picked up! The white gold looked brand new and the diamonds were as sparkly as the day my husband gave them to me! I could not have been happier! I’d also had Bob change the posts and closures on backs of the diamond earrings that my husband and kids gifted me one Christmas. The posts had been too long and poked me and the backers screwed on. Sometimes they came loose and I risked the earrings falling out and getting lost. Bob showed me what he recommend and we decided on ordering shorter posts that came with flat disc backers that only come off if you squeeze the sides. He did a phenomenal job!!! I’m so happy! I can comfortably sleep with the earrings in now and there’s no risk of them falling out! The price for everything was extremely reasonable and his craftsmanship was top notch! I couldn’t recommend him more!!!