Mary Sullivan The Tompkins Trust company has been my primary bank since I moved to Ithaca in 1966. Have briefly tried other banks but TCTC has the best locations and number of ATMs. They handled our mortgage , checking and home equity loans with courtesy and full disclosure.
Rich Lang Great staff, decent mid level regional bank. Honestly it would be better if their Tech was more like the bigger banks. My current balance vs available balance rarely match. It’s a slow system… pending transactions are also finicky… otherwise they hold my money and if there ever is a problem its resolved fast and satisfactorily.
Heather Radhs I have nothing bad to say about this place. I ran into some hard times and needed a little help. Mr Gould is an amazing case worker. With my hard effort and ambition. Him and I have been able to get me back on my feet. Thank you so much for all your help!!!