Trustco Bank - Catskill (NY)

5 /5 Mike Aguiar: I opened an account with Trustco to handle international wire transfers. Berkley and MacKenzie have been exceptional in their friendly and professional services. Being always greeted by name is a bonus that is much appreciated.Catskill, NY branch.

5 /5 pete p: I want to take a moment to recognize the exceptional service provided by the Branch Manager Berkley and the entire team at this Branch. The professionalism, courtesy, and attention to detail displayed by everyone at this branch are truly impressive. The Branch Manager leads by example—always approachable, knowledgeable, and dedicated to ensuring a smooth banking experience for every customer. The staff is equally outstanding—friendly, efficient, and always ready to assist with a smile. Whether it’s a routine transaction or a more complex banking need, I always feel well-supported and confident that I’m in good hands. This team truly represents what excellent customer service should look like. Thank you all for your continued dedication and for making each visit a pleasant experience!

5 /5 AL Donovan: Best Bank Ever!! Go see Berkley Young at Trustco Bank! Absolutely AMAZING!!! Professional,Advice,Highly Knowledgeable and will answer ALL your questions/concerns. 100 % Customer Satisfaction!!! Thank You Berkley

5 /5 Julie Pulilli: As a long time and happy customer of Trustco Bank-Catskill branch, I must share with gratitude the exemplary job that all their employees have shown over the years. Trustco is a bank that treats all customers with friendliness and respect, to the point of feeling like family the minute you walk in the door. They have seen me through good financial times, bad financial times and scary times where I just did not know what to do. This brings to mind a recent fraud situation that Frank at Trustco assisted me with, with care and determination. I was scammed on my account by a scammer (fake subscription). They stole hundreds of dollars from me over a year’s time. Frank went into high gear immediately. Looked into the fake company name and explained to me what needed to be done to possibly get my money returned to me. I not only got every dime back with Franks advice but I was able to report them to the appropriate agencies so they could possibly be stopped at their scam. Thank you so much Frank for your true concern and remedy to my fraud situation. You went over and above your job duties and I can’t be more grateful. If you want a bank that cares more than your average bank and always goes over and above their call of duty Trustco Bank in Catskill is the bank for you! Julie Pulilli