Helzberg Diamonds - Garden City (NY)

1 /5 John Shannon: If I could give them zero stars I would. Ordered my wedding band from them and Christian who helped us ordered the wrong metal color. This was only caught three weeks after calling for an update on the ring. Got told a rush order would be put in and that they’d follow up but it took me following up 4 times over two weeks to ultimately hear the correct ring would not be here in time for my wedding. Now a week out, I have no ring and was just offered a sorry from the associate and customer service. If you are going to buy something from here, do not work with Christian and instead only work with Lee.

5 /5 Lauren Perillo: Mimi and Joel were really really wonderful. They took their time to help find a ring my wife absolutely loved. And we’re very patient and helpful in working on payment options. The turn around time for resizing was supposed to be 2 weeks and it was don’t in 3 days. Amazing experience and top notch service. Thank you.

5 /5 Luke Henry: I came back here to see Mani. She helped me in the past and shes fantastic. This time her colleague Kevin assisted her as well in helping me pick out a holiday gift for my lady. I enjoy coming here, the service is great and the staff is friendly. Mani is the best, if you need jewelry stop by here to see her.

5 /5 Deb Sarker: We made multiple purchases from this location. Joel and the team always took care of us like a family. Extremely professional, and the best part is definitely their after sale experience. I would highly recommend Joel to anyone in the market for jewelries!

5 /5 Raiyan Ferdous: We had an amazing experience at Helzberg Diamonds! We went in to buy a ring for my brother-in-law’s fiancée, and Mani and Christian went above and beyond to help us find the perfect one. We had a budget in mind and didn’t think we could get anything extraordinary, but Mani found us an incredible 2+ carat radiant-cut diamond, E color, that was shockingly within our budget—it felt like a total steal! On top of that, we were in a rush and needed the ring ready in just two days, and they made it happen. Christian even cleaned and polished both my and my wife’s wedding rings for free while we waited. The entire experience was seamless and exceeded all expectations. I highly recommend Helzberg Diamonds for their exceptional service and stunning selection!