Freeway Insurance - Rochester (NY)

dawn d Very reliable got us the best deal on home and auto insurance. I would highly recommend to everyone

Lisa Condino I have been working with Trovato Associates for probably over ten years or more now. Sarah is my representative and she is amazing! Sarah always finds the best insurance to fit my needs at the most affordable cost. Sarah responds to my calls and/or emails quickly and always answers the questions that I may have. I love working with her. She makes everything seem easy and I know I can trust her to look out for what is in my best interest. I would recommend Trovato Associates to anyone looking for insurance of any kind.

Douglas Pudney John And his staff have been very helpful and understanding whenever I have had any question on car insurance, home owners and life insurance I’ve been with them for twelve years and they have gone above and beyond for me and also all my friends and family who I referred to for insurance!!! Thank you John and staff!!!

Daliya Mousumi I have been in the US for 3 years and have used them for all of my insurance needs. The customer service at this agency has been consistently exceptional. They have always been responsive, knowledgeable, and genuinely care about my needs. Their service has truly set the gold standard for the industry. I highly recommend them for their exceptional service.

Jennifer Thrower Had an initial review of all my policies with Danielle at Mark Lewis State Farm office. She explained my auto and home policies and coverage, answered my questions and was very helpful. I am happy with my transfer to this office. They are very responsive and I recommend them for your insurance needs!

Tiana P I had an amazing experience working with Anthony for my auto insurance. From the start, he was incredibly knowledgeable and took the time to explain all my coverage options without any pressure. He helped me find a policy that not only fit my budget but also offered better coverage than what I had before. Communication was fast and clear—every question I had was answered right away. It’s rare to find someone who’s both professional and genuinely cares about their clients. I highly recommend Anthony D Henry to anyone looking for a trustworthy, responsive insurance agent!

Shawn Bei I can’t thank Paige, Russell, and Maureen, and the entire team enough for their incredible support throughout my wedding insurance claim process. From the very beginning, they were responsive, helpful, and genuinely understanding. With their help, my claim was approved, and I was able to recover $11,500 in deposits that I had initially thought were lost. They made what could have been a stressful and overwhelming experience feel straightforward and manageable. Paige contributed to making sure everything stayed on track, and I truly appreciated her efforts. It’s rare to come across a firm that provides this level of professionalism and care. The communication was clear, the process was well-explained, and I felt supported the entire time. Everyone I interacted with went above and beyond to make sure I was taken care of. I would absolutely recommend this firm to anyone needing insurance assistance. Their compassion and dedication really stood out, and I’m incredibly grateful for their help. Thank you all again for turning a difficult moment into a positive resolution!

Stephen Ballesteros An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!

Trudy Wronski I enjoy dealing with Max at State Farm. He is always pleasant to talk to and very helpful with my insurance needs. He provides excellent service!

Sarah Lopez They are very customer service oriented, they get the job done immediately.