Budget Brokerage Insurance - Riverhead (NY)

Momoko Nakafuji Martin is a wonderful insurance broker. He was very friendly and informative, helping us with our specific insurance needs.

Omar Elkhouly The customer service here is amazing, Theresa has helped me multiple times when getting a new car, she helps with the fastest, most polite and most thorough customer service 10/10 . Ask for Theresa!!!!

Rivas Miranda Good service with friendly staff to help you.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Kevin Huang New York Summer Conference is a nonprofit organization that runs a yearly Christian retreat conference, so we don’t have ongoing needs of insurance but an event insurance policy - a kind of policy that not many insurance offer. It is through the help of Castle Rock Insurance Agency that we fulfill our insurance needs every year. I am so impressed by the professionalism of the entire agency, especially of one of its principal, Mr Jonathan Lipton. Jon not only has a thorough knowledge in the insurance industry but is determined to find the best deal for his clients. Strongly recommend this agency to take care of your insurance needs, if you are still looking. You can truly rest with peace of mind if you have Jon at your back when insurance is needed.

Andrene Samuels Scott has been delightful to work with! One phone call and within an hour he had answers regarding my coverage. He also followed up to ensure I submitted all documents and followed up with my new insurance company in my behalf.

Sean Cone When I called looking for a quote I could not believe how friendly the lady was and she found me the policy that I needed in which case I know it was not easy it felt as if I knew her forever

ray obrien Any time I call they get right back to me. They are knowledgeable and friendly.