The Schultz Group of NY - Rochester (NY)

Daniel J Wilson Great place. They always take care of our insurance needs and questions. Been with them now for over 27 years and counting.

bobkat40 I hadnt seen my agent in person as I had been taking care of my account on-line, but I recently had to call with questions & possible changes to my account, and was contacted with all the answers I needed ! Deborah is very knowledgeable in auto & home insurance, took the time to have a great conversation over the phone with me and went out of her way to accommodate my needs in a time when you cannot normally meet in the office/walk-in visit. In times like these (2020!), I value being able to talk to a human voice (not a confusing automated system) and customer service is very important to me. I highly recommend Deborah Iapoce and Allstate based on the many years I have been a customer and my recent transactions with them. Thank you and keep up the good work !

Jennifer C I have used the Bruce Agency for years! I have had a couple of different insurance companies with them. They will always find me the best rate and Tina is very helpful, and a pleasure to deal with. They actually care about their customers. I highly recommend this company!

Beatriz Ruiz I highly recommend K&N Insurance Brokerage for car insurance. They offer great coverage, affordable rates, and excellent customer service. Reyna was incredibly helpful with my car insurance. She solved my car insurance issue quickly and efficiently. Reyna you are the BEST!! Thank You!!

Hilary Geary Had an absolute headache of a situation to deal with, and Becky Faatz was just wonderful! So pleasant and helpful, she made it SOOOOOO much easier to get exactly what I needed. 100% recommend giving her a call if youre in need of insurance!

Katie Harmon Joe is the best. He is knowledgeable, polite, responsive, and is always looking out for my pocket book. I have sent my coverage to other companies and they cannot match what I get with Joe. I have been with RKelly Insurance for probably 15 years, I highly recommend them!

Dana Driscoll Always a pleasure to deal with! Weve been with Jack for over twenty years and cant imagine having anyone else take care of our personal insurance needs!

Laurie Smith Everything has improved. Im still not happy with the online experience that is very difficult to manage. I gave up and asked for hard copy bills. However, Carrie is wonderful and responsive.

chanikya k Michael was incredibly helpful in getting me set up with home insurance. From the very beginning, he was professional, knowledgeable, and responsive. He took the time to explain all of my options clearly, answered every question I had, and made the entire process smooth and stress-free. He really went above and beyond to find the right coverage that fit both my needs and budget. I truly felt like he had my best interests in mind the whole way through. Highly recommend working with Michael if you’re looking for home insurance—you won’t be disappointed!

Andrew Schutt I recently had an issue with the automatic payment I had set up on my policy through Tri Town - I sent them a quick email about it and within a day they reached out to the insurance carrier and fixed the problem for me. That saved me the time and energy of having to deal with the insurance carrier myself - which, for a busy person such as myself, is invaluable... Awesome people, awesome service. Highly recommended!