State Farm Insurance - Schenectady (NY)

Clayton Grant For a large company that is concerned about customer service MET life has proved to me that there is NO sense of urgency to help their clients in their time of need. It has taken 6 weeks to process my short term disability claim. I have been told that more documentation is needed time and time again and that faxes have not been sent/recieved and my case manager has blamed my health care provider for not sending documents after I stood there and watched them send it. 7 times this has happened. Unless something miraculous happens I plan to drop MET insurance as soon as this case is settled, and tell everyone I work with of my experience and that they should consider another company for their insurance needs. I have tried to be patient and let the bureaucracy play out, but it seems that this approach does not work either. Also, it seems that actually calling their clients back after leaving several messages is just simply to much to ask.

Jennifer Convertino-Blackmer Excellent service. I highly recommend.

Diana Dwyer They have been my agent for over 20 years and they are great!

Anthony Venditti Super helpful staff! Dee Jaye, Jade and Lisa are all amazing. Have been a huge help with my insurance for my home, cars and bike. Any questions they are right there to take care of it!

Rudina Hakaj Incredibly helpful and professional. Very happy I went to C & K for my accounting needs. Thank you so much!

Steve Cifarelli Sloan Seymour gave me a great, fair rate for full insurance after an autopay snafu lapsed me out of my previous insurer (who I had previously been a customer with for half of my entire life!). Thanks to Sloans excellent service, I will be staying with GEICO for the foreseeable future. 5/5 stars.

James Magarian Very professional, very nice super nice people gave me a great rate on auto. Insurance and give me.Im pretty decent quote on house insurance. Very easy to get to easy and easy out. I have handicapped parking.They have a wheelchair ramp

Brandon Winfield Excellent service. Ladies inside are always nice and explain clearly the answers to any questions I have.