Freeway Insurance - Schenectady (NY)

Sami Leigh Karen at the Reis Group is amazing! We couldnt find anyone to insure our home during a difficult time and she had us an insurance quote within just a few hours! It really made our whole situation better! Fast and friendly service!

Jessica N I am so glad that I chose State Farm for my renters insurance policy when I moved into my new apartment a year ago. Not only did they offer the lowest price that I could find for the same amount of coverage, their customer service is amazing. When items were stolen from my property, all of my questions about whether or not to file a claim were promptly and politely answered by a sweet young lady named Grace. She is very knowledgeable and thoroughly explained my options and I am confident that I made the right decision with her help. I highly recommend State Farm for all of your insurance needs.

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Debra Ebert I have been with Zongrone for 9+ years and couldnt be happier. They stay on top of the insurance I need for my businesses and keep me informed continuously throughout each year. I usually work with Michelle who is extremely informative. Everyone is knowledgeable and pleasant. I am grateful to have them to work with for all my insurance needs!

Sean Cone When I called looking for a quote I could not believe how friendly the lady was and she found me the policy that I needed in which case I know it was not easy it felt as if I knew her forever

Peter Zirbes Lori has been a tremendous help in finding me life insurance and now automobile insurance and has saved me more than half of what I am paying now. She is very friendly; courteous; and helpful in every aspect. If you want good rates and polite people to work with, Lori at State Farm is the one to speak to and she will be able to answer all your questions.

Greg D Great service, lovely employees. Super happy with the insurance policies I left with. If you’re going to go anywhere for your insurance needs, visit the Hockemeyer-Namy office.

Connie Ive been a customer for many years now. Ive been approached by more than six other agents to see if they could do any better for my insurance needs and the other agents always come back to me and say that Masterpole-Murphy is doing well for me and to stick with them! Im always happy with them and so are the clients I send to Masterpole- Murphy!