1 /5 Ken Boise: My one and only experience with the Chiarino agency was has been VERY DISAPPOINTING. We recently moved back to NY from Ohio and transferred some Allstate policies to Chiarinos because they were reasonably close by. Once we were more settled, we wanted to move those policies to a different agency to combine with other policies we have. Unfortunately, Allstate does not allow a policy holder to change agencies in NY (another issue that any Allstate policy holder should be aware of) unless the first agency signs off on the transfer. Chiarinos refused to release us so we could move our Allstate policies, even after Allstate talked to them directly. I think they have forgotten who the Customer is here. I will not be held hostage, so we will move to another insurance company so we dont have to deal with Chiarinos again. I advise anyone thinking about doing business with these people to consider this - they are more interested in keeping a policy than satisfying their customers. Well, they WILL lose our business, and we will tell everyone we know how it went down.