Pearland Brokerage (TLC Insurance) - Long Island City (NY)

Joy Kamara Brain was consistent and yet very conscientious in listening to me about my needs. He answered all my questions and explained details for me to understand. We compared several changes to make sure I found what would work best for me. I would recommend him for his curtesy and finding a great quote.

Jose Vasquez Romero Nini has been a great service consultant I am definitely very pleased with the support and all the guidance to get all the information that I need for my new policy. Thank you Nini

Lamin Cc Honesty and clear communication about fees. They helped me choose the right policy without any pressure. I am satisfied with their service

Steve51 This company gets it! Tammy (branch manager) has provided my family with outstanding coverage and service for many years. Insurance is protection for the unknown. That’s what we receive at a competitive price.

Ron Linhart I have been a customer for about 20 years for my home, auto, rv, boat, motorcycle, and business. Insurance is the biggest expense I have, although a necessary one. Recently I have been thinking about getting other quotes. Before I could do so I had a tree fall on my home. I was advised the best way to take care of the damage and emailed receipts for several thousand dollars the following week. The NEXT DAY Debbie called me to pick up the check! Paid in full, right out of her account. Unbelievable customer service, right? Well I lost the check. I called her this morning to ask her to stop the check. Later the same day I had a new check in hand. I asked to pay the stop payment fee, but she wouldnt take it. I decided I dont need to shop for insurance. I dont know if I could have saved a few bucks, but I do know that the service Debbie gave me is the reason I have insurance in the first place. Thank you Debbie!

Rachel Taylor I have known John (Chip) Strowe since childhood, and was lucky to have his assistance in securing multiple homeowners and auto insurance policies in the past few years. Recently, he noticed a lapse in my policy due to an error I made on the paperwork for transfer of funds. I was incredibly grateful to have a professional involved who quickly brought the issue to my attention and resolved the situation within 24 hours. Chip is personable, yet efficient, with an excellent attention to detail. I have recommended him to a number of friends, and will continue to suggest Brown & Brown Insurance to anyone seeking guidance and assistance with insurance coverage.

Christine Extremely friendly, thorough, helpful, courteous, professional! Found me a better rate after the current policy jumped 30$ a month, "just because they could" increase it!!!

Idania P. Very reliable, they are there all year round.

Elsa Kassardjian Neal was initially extremely kind and helpful, up until he became unprofessional, short-tempered and hung up the phone in the middle of a conversation. In terms of efficiency, this company seems to be doing well but the lack of professionalism is astounding and I cannot emphasize enough how poor of an experience this was.

X I was talking to Alex simi and he helped me so much he was walking me through the entire process of what I should do he explained the ins and outs of my situation talked me through various outcomes and so much more this man definitely made my entire night better I just got off a 12 hour shift when I was talking to him I was very aggressive at first but he talked to me calmed me down and I even apologized because of how honest and respectful he was to me and he understood my situation and even went as far as to tell me about a similar situation he was in every company could use a man like him on the team this was the best service I’ve ever received from anyone in my life 10/10 would recommend him if you ever have an issue with something I would definitely request Alex first