Brown & Brown Insurance - Rochester (NY)

1 /5 Michael Casaccia: This place is terrible ive been trying to get a quote for 2 weeks cant get a quote every time I call I get a voicemail that says theyre unavailable and to leave a message and leave a message dont get a call back customer service is just terrible

1 /5 sie moore: here is a company that gave me a lot of hope at first! they were super responsive and helped me find insurance that on the surface was much more affordable and was potentially saving me a lot of money. then once I agreed and the payments started being taken out, and they were $50+ over the estimate and I wanted to talk about it, they completely ghosted me. I have emailed multiple people from this company and have not heard a thing from them. so now I am paying essentially exactly what I was paying before and cant even talk to someone about my options. dont bother with these people.

5 /5 Joyce Kovack: We have been very satisfied with Emanis assistance in finding us a new insurance agent when our other company abruptly closed. We enjoyed working with her and appreciate all her efforts.

5 /5 Maryanne Goole: We have been customers of Brown and Brown for many years. Nan is so helpful and works with us to get the best insurance for the least amount of money. I recommend you often.

5 /5 Rachel Taylor: I have known John (Chip) Strowe since childhood, and was lucky to have his assistance in securing multiple homeowners and auto insurance policies in the past few years. Recently, he noticed a lapse in my policy due to an error I made on the paperwork for transfer of funds. I was incredibly grateful to have a professional involved who quickly brought the issue to my attention and resolved the situation within 24 hours. Chip is personable, yet efficient, with an excellent attention to detail. I have recommended him to a number of friends, and will continue to suggest Brown & Brown Insurance to anyone seeking guidance and assistance with insurance coverage.