Mick Butler - State Farm Insurance Agent - Troy (NY)

Antwon Lanes Tamika was an absolute pleasure to work with! She is extremely knowledgeable and professional. This was by far the best experience I’ve had with an insurance company. Thank you, Tamika!

Gabrielle An agent signed us up with this horrible company we never liked them but dealt with it. Over the weekend we received a letter from sterling stating they will not be renewing our policy because 1) we have too many dogs and the guy taking the pictures of our house was terrified of my black and tan coonhound, my hound was in a fenced in area of our yard. The guy also deemed my dog aggressive because my dog was barking at him. My dog was barking at a stranger on our property my hound was doing his job. Next the roof had some moss on it because the sun never hits that side of the house and the guy was here before spring cleanup. The moss is gone and lastly possible woodstove yes there was a woodstove but we removed it years ago however the chimney for it is still here however its capped inside the house. We had sterling for over a decade and zero claims but they still dropped us. Good riddance to a garbage insurance company. Look no Woodstove just a capped off chimney I love the generic response. NO, I will not to be touch just so I can be annoyed all over again that ship has sailed. We already had another company come out to get pictures and even better the kind lady isnt afraid of dogs. She walked right up to the fence and pet all of my dogs they licked her hands. Here is a final edit: I did call back to see if this could be resolved and spoke with Elaine apparently if you admit you dont like the agent Sterling puts you with they drop you for that reason. Its kind of like being in middle school only worse because were adults. Im thrilled that we are now insured with one one of the top 10 homeowners insurance companies in the United States. I found this company on my own no agent needed

Fedor López This company provides great family coverage with no hassles. I feel like my whole family is covered and I don’t have to worry about anything.

Heather Charboneau So my family has been using this insurance agency for a while. I decided to give them a try. I have to say they really go to bat for their customers and I have had some unfortunate things happen and the switch was seamless and stress free! I recommend this agency to everyone!

Kim Quay I have never been in this place but from passing it looks to be ok they seem to have steady clientele parking lot is always very clean

Brittany Ross Chris is a great guy who helped me save over $200/month on my car insurance!! Hes easy to work with & is super quick resolving any requests. I HIGHLY recommend him to anyone looking for a top notch insurance agent!!!

Gregory Hutchison Nathan was amazing at making it an effortless process to bundle my Auto and Homeowners Insurance together! Additionally he did a great job in a very quick manner to get in touch with my Mortgage Underwriter to get key information needed for the process. Cant recommend enough!

Britney Settembre John has been an outstanding agent from the very beginning. As a first-time homebuyer, I had a lot of questions and concerns, but he took the time to explain the entire process thoroughly, going over each section in detail. His advice was always thoughtful and in my best interest—never pushing me toward anything unnecessary in my policy. John’s genuine approach and professionalism made the experience much easier and less stressful. Agents like him truly make a difference, and I’m grateful to have had his guidance throughout this journey. Highly recommend!