FLANAGAN MILLS INSURANCE AGENCY - Rochester (NY)

Uriel Sanchez I am impressed with how much savings this agency helped me get. They made the whole process easy and transparent. I

Marycela Yañez Lisa walked me through everything and made helpful recommendations that fit my lifestyle and budget. She was friendly, knowledgeable and genuinely interested in helping me.

Dominic Indelicato, CBR, GRI, SRES, CIREC It was great to have an agent who was willing to take the time to explain my options and the benefits of them as well as the costs. The level of service I received was astounding compared to my last agent. I can wholeheartedly recommend Todd and the DeNicholas Agency and will continue to do so at every opportunity that arises!

Carmen Rivera Jasmin G. is a awesome insurance agent she really got me to understand my policy. She also explained to me some few things I had but I wasn’t aware that I had one my policy so I was happy customer. Also happy that they call you to help you in anyway has in adding to you insurance or even deducting

Dani L Christopher and Brian give 1st class service each and every time you need them. I have multiple polices through State Farm and I stay with State Farm because of the service I get from Brian and Christopher. Anytime I have to call or email, the response is always prompt and courteous. Christopher has definitely gone above and beyond for me many times, even when he didnt have to. I would highly recommend Brian and Christopher Leach for all your insurance needs!

Andy Gesner The absolute worst customer service I have ever experienced. This company is a complete joke. I tried to provide NXG Insurance with my business, but it became clear to me quite quickly that though he had been referred to me, Chris DiTommaso was going to be unable to assist me personally. Instead, he sloughed me off to his co-employee Tanner Davis, and after many days of being ignored by both of them, despite me calling and emailing, I sent an email expressing my concerns. Tanner did call me shortly thereafter to tell me he did not appreciate me "being rude", claiming that it usually takes "a week or two" to receive a Workers Compensation quote (WOW! What a whopper of a lie, I was able to purchase my policy with Geico in less than a hour!). Obviously Chris did not share with Tanner that there was a palpable sense of urgency to have this policy taken care of in a timely fashion. Tanner did promise to get back to me by "the end of the day." The date of that call was Monday, March 17th, 2025. That was over a week and a half ago. I have still not heard back from him and I doubt I will. Obviously "Customer Service" was not something they were trained to provide.

Tim Duffy Andrew and Jamie have been amazing with response time to questions regarding our coverage. Andrew was able to lower our yearly costs considerably, and increased my coverage. He took the time to explain why my coverage wasnt sufficient with my previous insurance agency, and help make sense of all the complexity around insurance. Highly recommend.

Corinne Spruck He is extremely knowledgeable about his business...would highly recommended him

Fernando Jalon Our family has been with Kevin for over 15 years and the people working there always ready to help sus. He always knowledgeable about what is the best service he can provide. So we can always recommend Kevin to anyone who is looking for insurance.