Pleasant Valley Agency, Inc - Pleasant Valley (NY)

Stanley britton Great rates

Greg M Friendly and helpful

kal alston The agency has been responsive and timely when issues have arisen. The agents are professional and able to direct me through the claims process.

Daniel Buchert This agency provided top notch service for me when shopping for quotes. I was treated like a valuable client even though I have no history with this business. The agency ran policy quotes for me and was extremely timely in their follow up. I ultimately stuck with my existing carrier for reasons beyond the agency’s control but they deserve recognition for their outstanding customer service.

Mel Solomon Burchell agency recently took over the Nationwide office in Ithaca after Stan Barlow retired. I am just getting to know the agents in the office. Recently without me contacting them, Nikki called me and said there may be new ratings that Nationwide has introduced for auto insurance and would I mind if she re-did a quote for me. In a few days I got a call from her saying that my premium would go down over $200 for 6 months. Could I use the $200? You bet! What agent would call a customer to voluntarily reduce pricing? A good agent, thats who. Thank you Nationwide insurance. And thank you Nikki and the Burchell agency.

Angie Darlington This place is horrible. I have closed my account 5 months ago. When I call to let them know they are still sending me balance due messages, they put me on hold and never came back to speak with me. Why are you not closing my account? You are using bullying tactics and it will not work with me. I open this for my grandson 10 years ago within my Credit Union. Now that his parents are financial situation I know longer need this policy. So I decided to close my account at least 5 months ago. I am not interested in doing business with businesses such as your company and the likes thereof. Please Close my account immediately, I will not be sending anymore payments to you. Regret every opening an account with you, Angela Vaughns,

Luis Lendof Dari was absolutely fantastic. She helped me shop around and compare pricing from a few providers. She helped me find one that met my needs in both coverage and budget. Thank you so much for helping me save, literally, hundreds of dollars!

Angkor A & A Reliable Insurance Agency is by far the best insurance company I have ever worked with. Angela and Alma are the best, very professional, hard working and kind. I highly recommend. They have been incredibly helpful with navigating insurance options. They were very patient with me on the phone and via email, and they has been so understanding with my current situation. Could not have asked for a better experience! Highly Recommend this insurance company for all of your insurance needs! Thank you!

Joanna Canary My initial contact was with Tristan and he was wonderful. He answered all my questions and got me the policy I needed. I have had subsequent contact with the office and Jason. All interactions have been positive - a tribute to the leadership at the agency. Kris Yelverton has a great team, has empowered his people and has reason to be proud. I can recommend them without hesitation.