Bermudez Insurance Agency - Mt Vernon (NY)

John Rehbein “ I have had a great relationship with Allstate for many years. I have multiple policies for my home, truck and snowmobile. When my truck was up for renewal this year, I thought and have been thinking the rates were a little high. I went to see Christine Civitelli-Geno in the Rome office to see if there was anything we could do about the rates. I had a quote from State Farm that was HALF of what I was quoted to renew with Allstate. At the time, Christine told me that there was nothing she could do to lower the rate. So I had no choice but to switch to State Farm. About a week later I got a call from Christine and she said she redid my quote after updating my current credit score which had not been done in a couple of years. My credit score has improved over the years and she was able to quote me a price so that I could stay with Allstate. She even took care of cancelling the policy that I purchased from State Farm. BOTTOM LINE: Christine went out of her way to retain a longstanding customer and she should be commended/rewarded for her efforts. Give that girl a raise!! Thank you. John Rehbein ”

Rob Hofstetter Mr. Warren took the time to explain in great detail what I was actually purchasing. He offered me a different plan that was much cheaper than what I was considering. Jamie made the whole process seem so easy compared to my last agent. I have recommended him to my friends and family. Thank you Jamie and staff and may God Bless.

Elido Saquipulla I know this office for more than 20 years with my home and car. Ms. Gomez and her team are very professional. I would give 10. For the Service

Alyssa Raffa Great customer service, big shout out to Edward S. At De Anne Gleesons office - he listed to all of my concerns and was able to answer all of my questions, helped me work up a quote and offered me some options that I didn’t know I could do to save some money! Great insurance office with great staff

Andy Yu Rachel was amazing! I had a bunch of questions about my car insurance and she took the time to explain everything clearly. She was super friendly, patient, and really made the whole process feel easy and stress-free. You can tell she cares about her clients. Just wanted to say thanks and give her the credit she deserves! I would recommend everyone go to Rachel if have any questions!

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Christine Darrell Lisa is the absolute best!! She reached out to me because of an insurance company I had seemed a little high so she looked to see if she could save me money and she did!! Called me outta the blue to let me know and has been wonderful the whole way!!! Thank you soo much Lisa!!

Esmir Omerovic I have multiple policies with this office and love working them. Theyre very knowledgeable, personable and responsive. 5/5

chanikya k Michael was incredibly helpful in getting me set up with home insurance. From the very beginning, he was professional, knowledgeable, and responsive. He took the time to explain all of my options clearly, answered every question I had, and made the entire process smooth and stress-free. He really went above and beyond to find the right coverage that fit both my needs and budget. I truly felt like he had my best interests in mind the whole way through. Highly recommend working with Michael if you’re looking for home insurance—you won’t be disappointed!