Ross - Batavia (NY)

Brianna Lotito I was referred to Jon after Geico unexpectedly dropped my policy, and I’m so glad I was. From our first conversation, he was incredibly personable, professional, and easy to talk to. He not only helped me find a great new policy, but actually saved me money in the process. What really stood out to me, especially as someone who works in sales myself, is how attentive he is. He remembers the little details about each customer, follows up promptly if he’s ever unavailable to take your call, and makes you feel like more than just another number. That kind of service is rare these days and so appreciated. If you’re looking for someone reliable, knowledgeable, and who genuinely cares, Jon is your guy. Highly recommend!

Beth Everhart Great customer service, super responsive and flexible with communication via email and phone. Handled all the last minute changes I needed and found me hundreds of dollars of savings from my prior company. I would highly recommend them and I really appreciate the whole staff and their dedication!

Tasha Jones Been here for years and they have kept me as a happy customer great job everyone!

Danielle Rolfe Have used this agency for quite a few years now. Any time l call the staff is always pleasant and helpful. Makes dealing with insurance matters easy.

Kim Bush In the middle of January I emailed Canale Insurance on a Sunday morning asking for a quote for home owner & vehicle coverage and expected a call or email sometime on Monday. Literally within a few minutes I received an email from Dave. Within a few days it was a done deal! He saved us THOUSANDS OF DOLLARS between home & vehicle insurance!! So, took it one step further and had them file our taxes and our daughters and it was very very reasonable for the cost! Stopped in to sign and pay and they took care of the rest!! Best part is they are right around the corner from our house!!! I have emailed Dave a few times for follow up questions and he’s always responded very quickly!!! Thank you Canale Insurance for taking great care of us!! You’ve got our business!!! Your friends - Jeff & Kim Bush & of course Lauren!!!

H C We have been with Allstate for years. Our agent is super responsive, usually getting back to us within a few hours of an email. Very helpful and answers any questions we have.

Brandon Winfield Excellent service. Ladies inside are always nice and explain clearly the answers to any questions I have.

Barbara Witt My experience with Matt Harding is ALWAYS top notch, he is always right on the ball. Never skips a beat. Makes me feel very at ease. I completely trust Matt with all my insurance needs as I know he will always have my back!! He truly is the BEST!!!

KENNETH BRADDICK Insured horses with this family business for many years and have only good things to say about the quality of service, responsiveness and the feeling theyre fighting for me.