Express Jewelers Crossgates - Albany (NY)

Razia happy Purchased from the store a few times, and also ordered through their Instagram. Always good service and beautiful products as seen in picture.

Carol Cody We went in to have a ring cut off, I don’t recall the woman’s name who did that, but she was very nice. We also wanted to look at rings for our anniversary. Another salesperson, Linda helped us find a gorgeous anniversary band and my husband bought it for me. She was very kind and friendly and it made our experience even better.

Tracy Donato The lady is awesome and so down to earth. She is a very welcoming person and she will help you find anything in her store. I love shopping there they always have a great selection of mens and womens wear.

Sylvia Bennan Great service, from the owner and Philipe (I’m sorry if I spelled your name wrong!!) appreciate their help and patience, willing to work out a deal on higher priced items.

Samantha Hatz I was in town for my sisters wedding and we needed a bracelet repaired before her wedding. The team went above and beyond to get us into the shop and repair the bracelet in 30 minutes. They were wonderful and so accommodating!

zoe rogers John and Vinny are great, they help you with all your needs- from polishing jewelry to making custom rings! Their customer service is impeccable and I highly recommend them to everyone, they treat you like family.

Pamela Wahls Staff was very helpful and attentive.

Lina Dellasciucca I was able to make an appointment and meet with Dan the next morning. He is personable, knowledgeable and explains everything he is doing about the testing process. He is an honest man and doing this for over 20 years. I read all the reviews before calling so I completely trusted him. Glad I found him and would use again.

Jasmin z The one-on-one customer service is unbeatable. I always know Im getting a good deal when I go to Lucky. I tried going to other jewelry shops in the area and Lucky always offers me better prices than their neighbors. For sure will be coming back here!

Brigit Sorrells Super friendly staff, attentive service and beautiful jewellery!!! They even helped entertain my almost 2 yr old while I got a new chain and made a wish list for Christmas. (and mothers day, and Valentines day, and birthday.... Maybe even for April fools and my half birthday too). I cant say enough positive things about this place. Love it and the personalized service.