Dinsmore Insurance - Latham (NY)

5 /5 Natty Coco: This place has been my insurance office now for over 10 years. I have been so happy with my service there. Kate and Carrie go above and beyond for their clients. I have unfortunately experienced both a flood and a fire a both times I had so much support from this agency. I recently had to help my mother with a different agency in the area and when my mom had a claim they would not do anything to help my mother. They told her to contact her insurance provider via phone. While I also had to do that with my claims Kate kept in contact with me daily to make sure everything was going well with my claim. I cant express how important that is enough and you who ever is reading may never know until it matters and you have a claim and your going through one of the worst times in your life to have someone you know personally take care of you claim and check on you is why I continue to go here. Kate went above and beyond and offered her number and told me to call her if I needed her after hours. I never needed that but I know if I had she would have been there to help. You may think your saving going through an online company but you will pay for it in customer service trust me.

5 /5 mike mason: Kate and her Staff have been handling my Insurance needs since 2012. Their knowledge of the industry is impressive. This is one company that holds Customer Service to a high esteem.

5 /5 Justin Greenfield: Kathleen is a great rep! Great attitude and wants to help you out will what works Best for you. Please get back to me in March. Hopefully we can work something out! Hope to talk soon. Have a wonderful weekend! Fyi i got your note and loved it! Your awesome! ;)

5 /5 Denise Prosalik: Great place to do business with. 24/7 service response. The quote on my car and house is much lower than any competing company. Have been a customer for 39 years. Cannot say enough about how cooperative the office staff is. A shout out to Kate Moore for the great job she does.

5 /5 Cathleen Moran: This agency and especially the "girls" in the office are great. They do everything to help keep you covered. Its like calling family when you need anything.They are quick to find any resolutions.I wouldnt go anywhere else. Great insurance companies and great employees. Thanks for another great year.