Diamond Cutters of Western New York - Cheektowaga (NY)

5 /5 Angela Collins: Diamond cutters is the only jeweler myself and my family will ever use. Bill and Rachel run such a wonderful and professional business with exquisite, unique, and original pieces regardless of your budget. My husband purchased my engagement ring here, it was everything I could have wanted and more! We also purchased our wedding bands from Diamond cutters. When my best friend was getting engaged we took him to see Rachel and needless to say SHE was extremely happy with the results. When we are out we constantly receive compliments. Now this part is why they are ABOVE AND BEYOND… I have a gold colored heart music box with velvet inside that was the only possession I received from my grandmother’s belongings, that I keep my rings in and when I was dusting the cloth got stuck on the bow and fell subsequently resulted in the hinges broken off completely. I called instrument repair places, music box repair places, over 7 different places all in which told me they couldn’t fix it. The last place told me to try a jewelry store. I called Rachel immediately and she said I could bring it in! She said she couldn’t make any promises but her guys would try their best! Needless to say what I picked up was amazing. New hinges, they even were able to get the bow back on. Now this was extremely difficult because the music box isn’t gold or silver or a strong metal but again more sentimental value! I cried in the store because of how wonderful of a job they did! No one handles business better than Bill and Rachel!

5 /5 Marla Mis: Every item we purchase is from Diamond Cutters and we will continue to be life long customers. From my custom made engagement ring, custom wedding band, eternity band, many necklaces, diamond studs, tennis bracelet, mother’s ring.. the work is impeccable and Kim is the best. She can always help my husband choose the perfect piece for me! Truly the best.

5 /5 ramzy a: I had a ring repaired at Diamond Cutters the staff is Amazing. Fran the proprietor took care of my issue. I highly recommend this place for all you jewelry needs.

5 /5 Alisha Scully: I cannot recommend Diamond Cutters of WNY enough! Fran and his team provided us with exceptional service and an exquisite selection of jewelry. Fran’s expertise in helping my now husband, design the perfect engagement ring for me was unparalleled. He took the time to understand exactly what we wanted and made the entire process both enjoyable and memorable. The result was a stunning ring that I absolutely adore. Fran also provided exceptional options for our wedding bands. The whole process was exceptional from start to finish!

5 /5 Nicholas Lotz: Bought a beautiful figaro chain here and worked with Fran on the purchase. Fran was a pleasure to deal with, very polite and friendly as well as great with communication. The store overall has a good atmosphere and I am pleased with my experience. Thank you for your business Fran!