Ameriprise Financial - Poughkeepsie (NY)

k stran Worst bank ever. Do yourself a favor and choose literally any other bank. You go in, the customer service sucks. The hours for this place suck. On top of that, there have been way too many instances where we have absolutely 0 access to our bank accounts. No way to login online, call and they can’t give you any information, NOTHING. Currently unable to look at my account to see anything AGAIN. What kind of janky old system are you people using?? On top of their extremely silly rules they have, their dumb hours, no after hours help, not being able to have access to our account on 10+ occasions over the past couple of year (not at all Exaggerating). It’s quite laughable that you are able to build a brand new bank 5 miles from the one you already got but unable to upgrade to a system that actually works. As I said before, steer clear of this place. Not worth the hassle at all. Also gotta love all their generic responses to complaints in the past year but absolutely 0 effort made on fixing the same ongoing problem. Hope this place goes under and quickly

Gregg Crume Phil Provenzano from the Financial Guys was a tremendous help in navigating us through Medicare and other health insurance issues. My family and I grateful for his guidance and professionalism. Phil provided far more assistance and clear explanations than the other insurance brokers we have dealt with. It was an easy decision to give Phil a 5 star rating.

S K They asked my SSN number…. Why would they need a customer’s SSN numbers? Non sense…

Edwin Rojas They have been nothing but perfect! As an Online student I dread calling in. But every time I have called in nothing but perfect and nice and professional over the phone. And remember people always have bad days, just because one person gave you an attitude does not mean they are always like this. We all have bad days.