Bank of America (with Drive-thru ATM) - Riverhead (NY)

5 /5 Yaya Victoriana: I am so thankful and happy for the wonderful service, Mrs Jenna casillo is the best business advisor there, she help me get everything in order and her attitude was professional and full of kindness.thank you ms. Jenna.

1 /5 gia mulgrew: If I could give 0 stars I definitely would. The staff are very unprofessional when speaking to them over the phone and while doing so they tried to charge me an ABSURD fee. id recommend taking your money business needs elsewhere, I switched banks and haven’t had an issue with my current banker since leaving Bank of America. Absolutely disgusting.

5 /5 Matt Tuthill: Sion and Jaime at the Riverhead branch are consistently professional, patient, and a pleasure to work with. They go above and beyond in providing quality service — even taking the extra step to staple receipts just the way we prefer for our business folders. It may seem small, but it makes our paperwork submissions to HQ so much easier. Truly appreciate their attention to detail and care for customers!

1 /5 Walleska Ramirez: I walked into the bank for a deposit and to get a form notarized. As soon as I asked for the notary, Vincent informed me that I should go to UPS because their notary may be a 30 min wait if he was even available Vincent did not even check to see if there was a wait.

1 /5 William Beckenhaupt: I walked in to make a deposit, and forgot to make a deposit slip. The only teller there who wasnt helping anyone else, as it was just me and and one other customer using the atm, told me to gonwait for the atm. After I started waiting on line for the atm, 2 other people came in over the next 10 mins I was waiting and were helped no problem. I was very upset as Ive been having a bad day in general, and for a teller to tell me to go wait on line for a machine because she couldnt ve bothered to help me was indignifying. I wouldnt have felt as disrespected if she was doing something important and couldnt help anyone. But she helped out 2 customers after me, who all finished before I even got to use the atm. I believe her name was Giovanna or something like that. This is the reason people will be losing jobs to machines, because of people like her forcing some people to use a.machine rather help a person out in a human interaction. Im about halfway between the Shirley branch and this one, and I can tell you which one I wont be using anymore. Ive honestly never had an experience like tgis before in a bank of America, but I guess thats because Ive never really had to deal with this person before.