NBT Bank - Herkimer (NY)

Michael Myers Helpful

Carlos Bento Had a great experience. Walter was very engaging explaining the whole process of the transaction. Made my wife and I feel very comfortable with the experience. Highly recommend.

Kimberly Devine-Brink I opened my first account with this bank in 1994 when it was National Bank of Geneva and went through the change to Five Star. For at least a decade of that time, I lived out of state but kept my 5* account. In fact, I may still be using that same account for my monthly bills, but Im not sure. My children had their first savings accounts with this bank, and learned how to budget here. Over the years, I have ALWAYS known I could walk into this branch with an issue, talk to someone and walk out with a resolution or confidence that the individual I spoke to would do their best to help me. 5* is a good bank, but this branch is part of the community.

Katongo Chama Horrible horrible experience Went to the ATM and had to use the bathroom and was denied. As a customer with accounts at Bank of America, this is a disgrace. It is understandable for people just walking off the street but if someone is in the business and using your services wow they should be ashamed.

Whatchagonnado It’s very unfortunate that the City of White Plains has an employee like Terrence Conroy. Simple questions he can’t handle, unprofessional, raises his voice for absolutely no reason, short responses with no resolution, a clearly insecure tough guy persona over the phone of course.