Nick Yetter - Financial Advisor, Ameriprise Financial Services, LLC - Portage (MI)

David Mcginnis People are so helpful and nice. We had Chris to help and she was great.

Lisa Smith Today, I worked with Shannon regarding a financial matter. She demonstrated extreme patience and kindness as she walked me through the entire process. In such a fast paced world, its not often that I see such amazing customer service. It was a pleasure to work with her.

Nowakowski Pete (BRAG Ann Arbor) Rick Stites has wisely guided my financial planning for many years. Hes always responsive and eager to meet and discuss my goals and circumstances. Beyond that, they are excellent supporters of our charitable organization, volunteering and helping folks in the community. Thanks for your great work!

Evelena Traykovich Ray Cela assisted me with my mortgage. I cant say enough nice things about him. He made my mortgage work in these crazy times. I ended up getting a gift from Flagstar and brought $0 to closing. Im beyond happy. Thank you!!

Don Vandamme I wanted to open a new account to take advantage of a current CD special. I went to the St. Clair Shores Branch on Little Mack. I made an appointment for a Saturday. The Branch was busy which is to be expected on a Saturday. My wife and I were helped by Lisa. She was very professional, and she apologized for our wait time. She took her time with us and explained many things the credit union has to offer. Overall a very good experience, I am happy I made the choice to open an account.

Mary Sherman Roffe Hofmann is an excellent financial planner! He is not only a registered investment adviser but he knows how to explain things in a manner that is understandable and professional. I trust him explicitly!

Luis I wish I could put 0 stars. Racist staff. I went in last week in hopes of opening an account, gave the man at the front my ID and voter registration, he was looking at my ID all weird as if it was fake, or something then after about 15 minutes I finally get called into the office, the lady started asking me all these questions about where I use to live because the lady said my Michigan ID “has a big dark spot on it” in response I pulled out my military ID and gave it to her and said “well if you think my ID is fake here’s my military ID” and then again, she was looking at it as if it was also fake, I did not like how I was treated when the gentleman who was next to me didn’t even live in Lincoln park but yet they weren’t asking him to confirm 3+ addresses from where he use to live, or being weird with his ID. It’s sad how I served this country just to be treated like this. They must’ve never seen a brown man who served.

Linda MacLennan My husband Ron recently went to the Shelby Twp Office to make three different payments. After leaving, he attempted to open his car but the key fob would not work. The three ladies at the branch all tried to assist as one even went out in the bitter cold to help! Finally, after a half hour, one of the ladies was able to get it to work for him. This brings customer service to a whole new level! The staff there is always friendly and professional!

Abhi Paul Changed my life and my family’s !