Sues Jewelry - Metairie (LA)

5 /5 Susan Connick: Amazing local business that ALWAYS delivers top notch personal serving. They have done 2 legacy rings for me, reset my wedding ring and found me a gorgeous anniversary band. Highly, highly recommend Sue’s Jewelers!!!

5 /5 Omnivia: Small business great services. A friend purchased a bracelet from them and had a minor issue with it. They were willing to fix the issue and replaced the bracelet. Im afraid to wear the new bracelet but overall good experience. Great place for ring resizing.

5 /5 Xavier V: Went in with a broken watch band and the gentleman behind the counter repaired it while I waited. Another jewelry store had worked on it a few days earlier however their repair failed. It has been a few months now and my watch band is great! I am very pleased with Sues! Also, I suggest backing into your parking space if possible. Backing out onto Metairie rd can be challenging.

1 /5 Bridget Burns: Not a Jeweler. This is just a jewelry store that outsources to jewelers and charges a middleman fee. Avoid Sue’s Jewelry for custom pieces. I was promised an “identical” recreation of an antique engagement ring by Ronnie in May of 2024. I put down $1000. In October of 2024, the product of 5 months of back and forth, multiple price increases (due to rising cost of gold while Ronnie was on 3 vacations, and miscalculation of workmanship fees), and endless frustration, is hardly even reminiscent of the fine piece of jewelry I had requested. It looks like a man’s class ring with twisted gem settings and rough edges. I am beyond disappointed in Ronnie for promising so much more than he could deliver. I am now 2 weeks away from my wedding with no rings and -$1000.

5 /5 NOLA Media and Design: Absolutely wonderful customer service - always so helpful. Top-notch jewelry and customizations/repairs -- very highly recommend!