1 /5 Brianna Autin: Save yourself the heartache and go to Ramseys in Metairie.
Zales has been an absolute nightmare to deal with. After four failed repairs to my ring, the ring is still not correct and the store refuses to take any accountability for the fact that they have ruined this ring. Not only did they NEVER correctly fix the ring, they failed to properly plate my ring and simply applied antiquing. After the store refused to correctly fix or fully replace the same ring (despite having purchased a lifetime warranty) after only a few weeks of wear the ring looks absolutely awful and the antiquing (that is supposed to be plating) is rubbing off of the entire ring. We will never be back to Zales or any of their sister locations.
5 /5 Devilsgirl 0666: The Ladies at Zales are awesome, wouldnt go anywhere else. They make it seem like ur family. BRANDI was awesome, She gave great service.
5 /5 Sade Williams: She was amazing soon as I walked in she greeted me with sales helped me pick out an gift was very patient with me I will be returning to zales asking Crystal
5 /5 Maddie Bennett: Crystal did an amazing job yesterday go see her because of her I was able to bring home my dream ring thanks for the help definitely did not disappoint
5 /5 Justin Bueche: Crystal was amazing! She helped us through the selection process. I absolutely LOVE my ring! Thanks so much Crystal for all of your help!
aziza coutee Such a great store with a cute variety of things! Staff is EXTREMELY helpful and kind in every way. Carleigh is so sweet and helped me with everything I needed! I would 1000% recommend!
Alexander Arman I have been working with these guys for a long time and they have been awesome! Not only will they give you a great deal on purchasing literally anything, but they are the most honest buyers I have ever worked with. Not one time have they tried to give me anything but a fair price.
Miranda Ashton Great place. I bring all of my jewelry repairs here. Watch batteries are very affordable with little to no wait time. Beautiful decor, nice employees, and the best service. I highly recommend this place for all jewelry needs.
Sabrina Hawkins I was so excited to receive my package and all of its contents inside. Kim made sure that my order was correct and arrived as stated. The quality of the items I received were as shown and gorgeous in person!!!! I can’t wait to order again. I highly recommend this business!!
Mitra Trahan Redesigned wedding ring for 25th anniversary and am super pleased with their service and product! While there, also had two bands fixed... one resized for better fit and another to fill missing stone. David and his staff are friendly and helpful. Highly recommend!
Marilyn Marks Id left a very expensive diamond cross there for repair &forgotten about it for over a year.I went back&they still had it for me repaired,& waiting in their safe for me.I still had my receipt&they gave it back after I paid with no problem.They are true christians&the most honest jewelers that I know.Patient,discreet,& very reasonsble.I recommend them highly to everyone.