Protective Risk Insurance Agency - Lake Charles (LA)

carlo crifasi Only because zero stars isn’t available

Carol Hough Recently moved to Louisiana and needed auto insurance. Doug helped me get the policy I needed. He was easy to work with and got me the policy at a fair price.

Coburn Burroughs I recently switched my auto coverage to Progressive. My agent Brennan was extremely helpful and knowledgeable. Brennan helped me choose coverage that fit my specific needs which ultimately saved me money. I am also happy that I got to support a local, family owned business. Thanks Brennan!

Marc Weinreber Excellent customer service is an UNDERSTATEMENT. Brittany Carter goes above and beyond all expectations every time I need anything. I have been with this agency since the beginning when the doors first opened and Brittany with her amazing service and knowledge is the reason I have stayed. Even when she is “not at work” she always manages to take care of my insurance needs. If you want concierge level service while getting the best coverage this is the only place to go.

T H Mrs Nelly De La Cruz did an amazing job finding me the most efficient rate possible! Everyone from the Receptionist Dyana to the other representative Maria Ross did a great job helping me. Thank you once again

Tina Mccowin Darren is the best insurance agent ever never have a problem always takes care of me and my family

Guy Rodrigue Justin Roberts has helped me with my home and auto insurance needs for fifteen years. Always a pleasure to deal with. Will go the extra mile to save you money. I highly recommend him and Shield 365 Insurance! Guy Rodrigue

K. J. Got in a car accident, someone hit me from behind, so my SUV had to be put in the shop and the company refused to give me a rental that was best for me which wouldve been another SUV. I feel like I shouldve been able to get a SUV because thats what I currently drive, and I drive a SUV for a reason, and to top it all off, Im a progressive customer as well as the person who hit me. This company does not care about their customers best interest. Theyre so nice and helpful when theyre giving you a quote but get in an accident and see just how helpful they are.

Susan Byars They were very nice & helpful on the phone call. Thanks for getting my info out to me so fast.

Paul Roberts The best awesome great Mrs Marlo helped me so much she should get a raise, she was patient with me dispite the cold or flu like symptoms she was dealing with and still got a perfect job done step by step and made sure that everything was copastetic!!! A+ rating, 5⭐️ status, simply put….greatness….thanks!!!