Payne Insurance Group, LLC - West Monroe (LA)

Deborah Benton Very friendly atmosphere.

Suzanne Clement EXCELLENT SERVICE.

Leo Judice They were alright when I came into cancel my insurance policy, and it was because the price for moving went 5 times higher

Kristi Span-Peters was able to get rolling with the lowest insurance rate I’ve ever had.. within a day thanks to Chelsea. pretty much everything was handled over email, with quick responses and I wasn’t pushed to make a phone call (a plus for an introvert). she was super kind and helpful, which was most impactful for me.

Lee Winslow I was overwhelmed and pressed for time to get a policy that I could afford. Their representative Ashley Morris called me and right away put me at ease. She provided me with everything I needed quickly and took care of everything and made it easy for me. I couldnt have asked for a better agent, I will recommend her to everyone!

Karen Gilley My claims adjuster was very thorough and friendly. His name is BJ Findley . He made a stressful situation less stressful. I am very pleased with how quickly Shelter sent an adjuster and completed my claim.if another situation arises I would hope they would send BJ to help me. LEAH

Chase Mason One of the best insurance companies to deal with. No 800 numbers to call. Real agents that are local that will come out to you in person if needed

Jonathan Patterson Luke was incredibly helpful and personable. Made sure I was fully aware of all coverage options without being pushy about upselling. I appreciated his thorough explanations of the options while also being mindful of the price point I was most comfortable with. Not only were we able to save a good bit over our previous provider but Lukes warmth and attentiveness made our conversation feel much more like an actual conversation rather than a sales pitch. Really appreciated him and made the daunting task of switching insurance carriers a whole lot less stressful.

Jeffrey Boyd Jr Susan is great....sherrie. My whole family is on a policy and they called the DMV for me and really care. Love them...1/2 St.farm.

Cristi Schilling Best insurance agent!